Krakow, Poland
5 days ago
Billing Team Manager, Officer

Who we are looking for: 

Global Billing Operations as a part of State Street's Finance Division is responsible for end to end client invoicing for fund service provided by State Street. Billing Manager will perform tasks assigned by direct Billing Team Manager or other member of Billing management team. He/ She is responsible for process support by substantive knowledge on billing processes.

What you will be responsible for:

• Provide extensive expertise in billing area
• Cooperate and support Team Leader/Team Manager in supervision over daily process completeness
• Escalate identified issues with appropriate channels
• Act as first contact and escalation point for internal and external business partners
• Present highest level of risk excellence and be an example of ethical behavior for the team
• Provide support and training to less experienced team members
• Support the internal and external billing of services to the business
• Manage internal departments and external clients queries relating to billing and reports and invoices
• Own process and look for process improvements
• Review of calculated invoices against contracts agreed with clients
• Ensure billing related internal controls are followed
• Provide information to internal departments and external clients as needed to facilitate payment for invoices
• Reconcile billed accounts against P&L accounts
• Support management and lead projects related to Billing area
• Perform second eye review after less experienced team members
• Support and provide training to less experienced team members
• Support Team Leader in organizing team workload assignment
• Act individually as SME within Billing area
• Review job aids and procedures update
• Act as team/department representative on various committees and working groups
• Other not specified duties might be assigned by direct manager accordingly to business needs and employee skills

• Active support of billing transformation program.

Skills and experience needed to perform this function:

• 8+ years of experience in finance role

• Knowledge of products in investment banking domain

• Fund Accounting or Custody experience will be an advantage
• Extensive knowledge of accounting processes
• Fluent English both in speaking and writing
• Very good numerical and analytical skills
• Excellent time management
• Attention to details and problem solving approach
• Demonstrated excellent communication and interpersonal skills

• Proven track of people management roles
• Ability to find solutions and solve issues within area of billing
• Proven ability to work cooperatively and effectively with business and systems personnel
• Pro-active approach, with initiative, detailed oriented and reliability
• Experience in waterfall and/or agile mode of project implementation
• Proficiency in MS Office tools
• ORMB knowledge would be an advantage.

Location: Kraków and Gdansk

We offer:

Employee savings plan;Premium life insurance package;Gold medical package;International operating environment;Language classes;Soft skills trainings;Technical workshops;Development sessions with a mentor;Diversity of opportunities across a range of challenging and highly complex activities.Technical or leadership career pathway.

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

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