Overview Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 15,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary Responsible for installing, repairing, calibrating, performing preventative maintenance, electrical safety, and performance verification, on most medical equipment at the board/module level with assistance or direct supervision. Installs, repairs, and calibrates clinical equipment at a component level. Inspects incoming equipment for compliance with codes, standards and manufacturer’s recommendations. Performs scheduled/preventive maintenance, electrical safety inspections, and quality assurance consistent with applicable regulatory standards on assigned medical equipment in a timely manner. Repairs patient care equipment, medical communications equipment and PCs to board/module level through and understanding of electronics theory and applications including operating systems and PC repair. Reads detailed electronic schematics. Troubleshoots equipment using available test equipment. Monitors the work of outside contractors/vendors engaged in equipment repair. Provides customer relations and resolves equipment service problems by ensuring that clinical capability is restored as quickly as possible. Maintains communication with customers regarding the status of equipment repairs. Proactively solves technology issues when appropriate. Coordinates/schedules service (self, vendor and, when appropriate, other technicians) via management of customer expectations. Performs device investigations related to regulations and/or incident reporting under supervision if applicable. Participates in the “on call” rotation as necessary. Documents all work performed, maintains parts, supplies, tools, test equipment and technical literature by completing service reports and supplemental productivity documentation in an accurate and timely manner. Maintains an accurate and current parts inventory. Assists manager in maintaining a comprehensive library of technical literature. Assists with equipment installations and project work involving patient care, medical communications technology, and clinical application networks. Trains field technicians with less expertise in preventative maintenance and repair of medical equipment, and service delivery methods when appropriate. The following may be reassigned: Resolves routine product or service problems to ensure customer satisfaction, performs or schedules investigative tests, repairs and overhauls on products as required by the customer, and recommends corrective services to resolve customer complaints. Qualifications Education Other Certificate or Associated degree from Vocational or Specialized Training in Biomedical Engineering, Electronic Engineering, related study or 5 years progressive biomed experience. Required Experience 3 years related experience Required Licenses and Certifications Driver License And insurable Required