Job Posting Title:

Bipolar Disorder Center Research Associate II

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Hiring Department:

Department of Psychiatry

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue Until Sep 30, 2025

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Location:

AUSTIN, TX

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Job Details:

General Notes

The Department of Psychiatry and Behavioral Sciences at the Dell Medical School is looking for a Research Associate II.

This position is a temporary with an end date of September 30, 2025, renewable based upon availability of funding, work performance, and progress toward goals.

Purpose

The position will support research studies in the Bipolar Disorder Center that interface with real world clinical setting. To excel as customer service representative for individuals with bipolar disorder seeking research at the Bipolar Disorder Center Research. To assist an interdisciplinary research in the Almeida lab at Dell Medical School, Department of Psychiatry and Behavior Sciences at The University of Texas at Austin.

Responsibilities

Serve as the main point of contact for bipolar disorder individuals. Follow up with bipolar individuals to ensure their issues are resolved to their satisfaction. Offer guidance and support in navigating our research studies.

Provide exceptional support to clients via phone, email, and chat. Assist clients with troubleshooting, scheduling, and resolving issues.

Support research endeavors as a valued part of our team.

Work with a multidisciplinary research team. Maintain positive relationships with other departments. Collaborate with other team members to address complex issues and improve research and service quality.

Stay informed about research and services and updates to offer the most relevant support.

Contribute to creating and updating support documentation and FAQs.

Other related duties as assigned.

Required Qualifications

Bachelor’s degree with two years of experience of research experience in psychiatry, psychology, public health, social work, counseling, or related discipline. Or Master’s degree in a related field. Compassionate with a professional demeanor with tact and respect at all times. Ability to address individuals and information with a high degree of sensitivity and confidentiality in various delicate, formal, or urgent situations. Strong written, verbal, and interpersonal communication skills. Extravert personality type. Outstanding organizational and time management skills. Demonstrated critical thinking skills and excellent attention to detail. Demonstrated ability to work well with a broad group of faculty, staff, and students, including the willingness and ability to train and oversee undergraduate and graduate students. Must be comfortable interacting in an interdisciplinary setting and interacting with people living with serious mental illness. Strong computer skills with a variety of programs. Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Experience designing and managing REDCap database. Experience in a job with main responsibility is to help individuals with serious mental illness to navigate the mental health care system. Self or loved one with lived experience with bipolar disorder. Certification as a Medical Assistant.

Salary Range

$42,000+ depending on qualifications

Working Conditions

May work around chemical fumes.

May work around standard office conditions.

May work around biohazards.

May work around chemicals.

May work around electrical and mechanical hazards.

Repetitive use of a keyboard at a workstation.

Use of manual dexterity.

Climbing of stairs.

Climbing of ladders.

Lifting and moving.

Occasional weekend, overtime and evening work to meet deadlines.

This position will require working on weekends and/or after normal business hours.

Required Materials

Resume/CV

3 work references with their contact information; at least one reference should be from a supervisor

Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

E-Verify Poster (English) [PDF]E-Verify Poster (Spanish) [PDF]Right To Work Poster (English) [PDF]Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.