Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

BizOps Engineer II

Overview

The Data Governance & Regulation BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices.
-Are you a born problem solver who loves to figure out how something works?
-Are you a CI/CD geek who loves all things automation?
-Do you have a low tolerance for manual work and look to automate everything you can?

Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.



Role

The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations.

We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders.

Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications.


All About You
Responsibilities:
• Assist in the technical planning & requirements gathering phases including estimate, develop, test, manage projects, architect and deliver.
• Support and maintain Informatica EDC installation that currently scans and profiles all data in enterprise (approximately 600 apps).
• Leverage industry standard practices to develop policies, guidelines, tools, metrics, and standards for managing metadata.
• Plan, lead, and perform research to help address issues related to establishing metadata within client.
• Implement policies, guidelines, tools, metrics, and standards for managing metadata.
• Actively participate in related technical and programmatic meetings and working groups.
• Identify and mitigate metadata risk.
• Communicate and improve the metadata enterprise architecture
• Work with peer to onboard up to 50 apps/month
• Work with data stewards to identify business terms.
• Serve as a technical lead and mentor. Provide technical support or leadership in the development and continual improvement of service.
• Develop and maintain effective working relationships with team members.
• Demonstrate the ability to adapt and work with team members of various experience level.

Qualifications
•BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.


Experience:
•2+ years Experience on Informatica Enterprise Data Catalog (EDC) platform
•2+ years working in a data governance discipline/ metadata management
• Experience Shell scripting and Informatica command lines
• Experience in data integration, preferably on Informatica platform.
• Experience on Informatica Enterprise Data Catalog platform.
• EDC optimization and performance calibration preferred.
• Skilled problem solvers with the desire and proven ability to create innovative solutions.
• Flexible and adaptable attitude, disciplined to manage multiple responsibilities and adjust to varied environments.
• Phenomenal communicators who can explain and present concepts to technical and non-technical audiences alike, including high level decision makers.
• Strong knowledge on designing, developing, and deploying application using Informatica developer tool
• 3+ years working in a data governance discipline including business glossary use, data catalog and data dictionary curation.
• Experience Shell scripting and Informatica command lines such as PMCMD, INFACMD
• Experience in reference data collection, maintenance for reuse
•Interest in designing, analyzing and troubleshooting large-scale distributed systems.
•We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.
•For work on our dev ops team, engineer with experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is required.
•Experience with algorithms, data structures, scripting, pipeline management, and software design.
•Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
•Ability to help debug and optimize code and automate routine tasks.
•We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed.

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.