ABOUT US 
At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. 
 
HUB is the 5th largest global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions. 
 

MAI Broker Management System (BMS) Applications Trainer

Reporting to the Sr. Manager of Mergers & Acquisitions Integration (MAI) Training and Organizational Change Management (OCM), the MAI Applications Trainer will deliver training to HUB employees on a variety of brokerage management systems, applications, point solutions and standard business processes related to client service.

Optional: Join one of the top acquiring firms as an MAI BMS Applications Trainer. We are seeking individuals who are enthusiastic about adult learning, supporting the learning journey of others and applying proven methodologies to ensure training objectives are met.

Priorities for the role include:

Collaborate with business leaders, subject matter experts and team members to plan and schedule systems training events including new employee training, refresher training and continuing educationCollaborate with IT partners to establish training environments (i.e., test data and training scenarios)Work with team members to define and execute key learning processes related to training logistics, regional differences, and custom learning requestsProvide training on business workflows & processes delivering instructor-led application training in person or virtually in a group or individual settingServe as backup and collaborate with team members on managing user access to Brokerage Management Systems (BMS), applications and online learning solutionsSupport development of appropriate courseware tools and applications along with ongoing assessment of existing toolsReview training content and materials to identify continuous improvement opportunitiesIdentify and communicate any specialized training needs outside of BMS applications to business unitRespond to post “Go Live” inquiries to assist individuals with BMS “how to” application issuesAdminister learning evaluations and assessments as defined by the curriculum. Conduct proactive results analysis, make recommendations for training improvement, and integrate changes in curriculum and/or coursesWork with BMS application teams to understand, learn and demonstrate solid knowledge of any changes and upcoming application upgrades/enhancementsParticipate in upgrade and maintenance update testingStay up to date with industry technology developmentsAssist with redesign and maintenance of MAI Training and OCM communication templates and artifacts

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Qualifications:

Advanced knowledge of P&C Insurance requiredIn-depth, firsthand knowledge of Applied Epic requiredProven experience with adult learning principles including evaluations & assessmentsProven experience facilitating instructor-led training sessions in person or via web meeting process (on camera) requiredExcellent written and oral communication skillsBrings an optimistic, can-do approach to all tasks and responsibilitiesDisplay a high level of EQ, focusing on interpersonal, motivational skills and positive attitudeAbility to present ideas in business-friendly and user-friendly languageAbility to identify innovative ideas and concepts quicklyAdvanced analytical and problem-solving abilitiesAbility to effectively prioritize and execute tasks in a high-pressure environmentExperience working in a team-oriented, collaborative environmentFormal education or certification(s) in adult learning, business communication, education, or equivalent insurance industry experience5+ years of in-person and virtual instructional delivery or facilitationAbility to travel up to 25% between US and Canada

Although hybrid to a local HUB office is desirable, we are open to remote candidates. 

JOIN OUR TEAM 
Do you believe in the power of innovation, collaboration, and transformation?  Do you thrive in a supportive and client focused work environment?  Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization?  When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service. 

Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $75,000 to $85,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.   

Department M&A

Required Experience: 2-5 years of relevant experience

Required Travel: Up to 25%

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

EEOAA Policy

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