The CIA works collaboratively with the medical and clinical staff to improve quality, efficiency and patient experience by managing and utilizing data to drive improvements. Interpret payer and BMP data reports to identify opportunities for improvement and maximize value-based improvements. Efficiently communicate practice level data to BMP offices as well as interaction with patients and staff to help drive improvement in those opportunities.

Essential Job Functions
Actively participate on BMP and system committees, as assigned.
Attend Physician meeting, as assigned.
Attend workshops and may be asked to demonstrate or present new strategies and/or workflows within EHR.
Attend departmental and/or office meetings of assigned offices.
Effectively communicate all quality initiatives and updates, along with corporate quality goals and metrics.
Relay physician concerns and recommendations to the appropriate personnel.
Actively participate in BMP quality activities.
Receive and review data and reports such as Highmark and UPMC Gap reports, Corporate Quality Scorecard and TruePerformance Reports.
Identify trends and patterns for improvement as assigned.
Participate in BMP workgroups related to quality issues.
Responsible for key clinical quality projects and initiatives, as assigned.
Assist BMP administration in managing scorecard and benchmarking projects.
Support performance improvement initiatives related to Quality within the physician practices.
Assist in data collection.
Incorporate into practice performance improvement initiatives that have been implemented.
Cognitive ability to function and concentrate on the essential and specialty functions of the job at a high level.
Achieves thoroughness and accuracy when accomplishing an essential or specialty function of the job.
Ability to think and concentrate for an entire shift.
Other duties as assigned.

Required Qualifications
High School Diploma or GED.
Strong leadership ability, good organizational skills, independent and critical thinking skills, and sound judgment.
Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
PA Act 34 Pennsylvania Access to Criminal History Clearance.

Preferred Qualifications
2-3 years’ experience in a medical/surgical outpatient practice. Previous experience with analyzing quality data.
License, Certification & Clearances

Supervisory Responsibilities
This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department.
Regular, consistent, on-site and timely attendance.
Travel expected locally between BMP locations.

LEAN
Actively promotes a Lean work culture by performing team member duties to encourage consistent use of LEAN principles and processes, including continually seeking work process improvements. Recognizes the necessity of taking ownership of one’s own motivation, morale, performance and professional development. Strives for behavior consistent with being committed to Independence Health's missions, vision and values.

AAP/EEO
Independence Health is an Equal Opportunity Employer. It is the policy of Independence Health to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, marital status, non-job related disability, veteran status, or genetic information, or any other protected class. Independence Health will conform to the spirit as well as the letter of all applicable laws and regulations.
Ability to perform the Essential Functions listed on the Physical Conditions and ability to perform the Essential Functions on the Working Condition chart below.
Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines

When lift requirement is in excess of 50#, lift assistance (2 person)and/or transfer device is required.
Essential –Absolute Necessity.
Marginal –Minimal Necessity.
Constantly –5.5 to 8hours or more or 200reps/shift.
Frequently –2.5 to 5.5hours or more or 32-200reps/shift.
Occasionally– 0.25 to 2.5hours or 2-32reps/shift.
Rarely –Less than0.25 hoursor less than2 reps/shift.
Physical Condition
Essential
Marginal
Constantly
Frequently
Occasionally
Rarely
Never
Extreme Heat
X
Extreme Cold
X
Heights
X
Confined Spaces
X
Extreme Noise(>85dB)
X
Mechanical Hazards
X
Use of Vibrating Tools
X
Operates Vehicle
X
X
Operates HeavyEquipment
X
Use ofLifting/TransferDevices
X
Rotates All Shifts
X
8 Hours Shifts
X
X
X
10-12 Hours Shifts
X
X
On-Call
X
Overtime(+8/hrs/shift;40/hr/wk)
X
X
Travel Between Sites
X
X
Direct Patient Care
X
Respirator ProtectiveEquipment
X
Eye Protection
X
Head Protection (hardhat)
X
Hearing Protection
X
Hand Protection
X
Feet, Toe Protection
X
Body Protection
X
Latex Exposure
X
Solvent Exposure
X
8/16/24, 10:25 AM COORDINATOR , QUALITY | Independence Health System Careers
https://recruiting.ultipro.com/EXC1005EXCEH/JobBoard/a00363e2-39d4-4408-a790-fbd62f4846d8/OpportunityDetail?opportunityId=47b9f8db-5638-4… 3/6
Paint (direct use)Exposure
X
Dust (sanding)Exposure
X
Ethylene Oxide Exposure
X
Cytotoxic (Chemo)Exposure
X
Blood/Body Fluid Exposure
X
Chemicals (direct use)Exposure
X
Mist Exposure
X
Wax Stripper (direct use)
X
Non-Ionizing Radiation Exposure
X
Ionizing Radiation Exposure
X
Laser Exposure
X
Physical Demands

When lift requirement is in excess of 50#, lift assistance(2 person)and/or transfer device is required.
Essential –Absolute Necessity.
Marginal –Minimal Necessity.
Constantly –5.5 to 8hours or more or 200reps/shift.
Frequently –2.5 to 5.5hours or more or 32-200reps/shift.
Occasionally– 0.25 to 2.5hours or 2-32reps/shift.
Rarely –Less than0.25 hours or less than2 reps/shift.
Physical Condition
Essential
Marginal
Constantly
Frequently
Occasionally
Rarely
Never
Bending (Stooping)
X
X
Sitting
X
X
Walking
X
X
Climbing Stairs
X
X
Climbing Ladders
X
Standing
X
X
Kneeling
X
X
Squatting(Crouching)
X
Twisting/Turning
X
Keyboard/Computer Operation
X
X
Gross Grasp
X
X
Fine Finger Manipulation
X
X
Hand/Arm Coordination
X
X
Pushing/Pulling(lbs. of force)
X
<10#
Carry
X
<10#
Transfer/Push/Pull Patients
X
Seeing Near w/Acuity
X
X
Feeling (Sensation)
X
Color Vision
X
X
Hearing Clearly
X
X
Pulling/PushingObjects Overhead
X
Reaching AboveShoulder Level
X
X
Reaching Forward
X
X
Lifting Floor to Knuckle
X
<10#

Lifting Knuckle to Shoulder
###
X
Lifting Shoulder to Overhead
###
X
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)