Welcome page Returning Candidate? Log back in! Body Shop Customer Service Representative - Chevrolet Buick GMC, Rolla MO Job Locations US-MO-Rolla ID 2024-2916 Category Customer Service/Support Position Type Regular Full-Time Dealership E.M. Chevrolet Buick GMC / Rolla Overview

Accelerate your career with Ed Morse Automotive Group! With 75+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO, and AZ with over 50 + locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.

 

The New Management is currently seeking a Body Shop Customer Service Representative to join our team. 

Responsibilities Answer inquiries via phone, email, chat & fax, responding to all inquiries in a professional and timely mannerMust be computer and technology friendly to help our guests through the process!Timely processing of orders and precise data entryAbility to identify and resolve issues in regards to shipments and/or order processingBuild rapport with each customer; Actively listens to customer's requests and needsHandles each call until resolution is reached, including follow-up to ensure actions promised are completedResolve problems by clarifying issues; research & explore answers and alternative solutions; implement solutions; escalate unresolved problems Qualifications

 

Automotive dealership experience is preferred.Be able to work quickly and efficiently in a fast-paced office.Excellent computer skills including Excel and WordExcellent written, verbal and communication skills.Must be able to work well with people on all levels and be able to communicate effectively with them.Must successfully complete a pre-employment background & drug screening.

 

Why Ed Morse?

In addition to a rewarding career, Ed Morse offers our employees the following:

Weekly PayUncapped earning potential! -Bonuses, Commissions, etc. 401K with company matchCompetitive Health Benefits including:MedicalDentalVisionSupplemental Insurance options, Life Insurance, Short Team Disability &
Long-Term DisabilityEmployee Assistance ProgramQuarterly Wellness Program Vacation Pay Sick PaySix Paid Holidays each calendar yearFantastic Employee Purchase Program! – Discounts on vehicles, parts & serviceEmployee Referral Program- Get rewarded for working with friends!Become involved in our community with Ed Morse CaresUnlimited career potential- opportunities in multiple states with over 30+ brands and growing!Ongoing Education - receive manufacturer and product knowledge training. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Connect With Us! Not ready to apply? Connect with us for general consideration. Application FAQs

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