Summary This position is located in the Food and Beverage Division, Bowling Center, Morale, Welfare and Recreation (MWR) Department, Fleet Activities Yokosuka, Japan. The Bowling Center provides recreation and food and beverage services. The incumbent performs a wide variety of work assignments during various shifts in support of facility operations. Responsibilities Assists the Bowling Center Manager in the daily operations of the Bowling Center. Provides necessary assistance and supplies to employees and resolve minor problems and complaints of the employees. Ensures activities take place as planned with proper equipment, personnel, food and beverages. Incumbent is required to be familiar with scheduled activities. Resolves emergent issues and refers difficult situations to the supervisor Reports patron incidents such as rule violations to the Bowling Manager or appropriate Manager including name, rate, duty station and witnesses. Documents routine and significant occurrences. Circulates among patrons as necessary to assure satisfactory services. Explains and enforces policies, procedures and regulations. In emergency situations, incumbent shall personally notify the Manager immediately. Ensures that CFAY and Department of the Navy rules and regulations governing the sale and consumption of alcoholic beverages are strictly enforced. Makes recommendations to the Manager regarding the work performance of shift employees. Prior to closing of the facility, completes fire safety checks and that unnecessary electrical equipment are unplugged. Secures all doors and windows, check all locks on the bar storerooms, cashier's office, etc. Ensures that all keys are properly secured, safes are locked, and upon securing the club, ensures that the entrance keys are locked in the box provided or turned-in to the security office. Performs other related duties as assigned. Requirements Conditions of Employment Qualifications Incumbent must have at least one year of general experience, preferably related to the position. Incumbent shall be thoroughly familiar and comply with applicable facility operations policies and Standard Operating Procedures. Must be courteous and possess a sharp, people-oriented personality to include tact and diplomacy in dealing and communicating with customers and other fellow-workers. Ability to lead. Must have knowledge of computers, basic arithmetic and cash handling procedures. Must be able to stand and walk for long periods and must be able to work day, evening and weekend shifts, including holidays. Must be able to communicate with all levels of personnel. Must be familiar with alcohol serving policies in effect. Incumbent must present a neat, well-groomed, professional appearance at all times and must work harmoniously with co-workers and members of the MWR Department. Must have or be able to obtain a U.S. Government Vehicle Driver's License. Education When education is a basic requirement for the position, or when substituting education for experience, applicants MUST submit a copy of your high school transcripts, college transcript, or a list of courses, which includes grades earned, completion dates, and quarter, and/or semester hours earned as part of your application package. Foreign education must include evidence that it is comparable to education received at accredited educational institutions in the United States. Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency, which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service. All substitutions of education for experience will be made in accordance with OPM approved qualification standards. To receive consideration for a non-related degree or eligibility based on a combination of education AND experience, a college transcript is required. All transcripts MUST show student's name and the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study.*If your degree has not been awarded/conferred, you must provide a copy of your HS Diploma or equivalent along with transcript(s).Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, please go to the Office of Personnel Management (OPM) and the U.S. Department of Education websites at http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html. Additional Information Some positions have special requirements. Selection may be tentative pending the completion of the satisfactory employment reference checks and receipt of proof of education (where applicable). Selectee may be required to complete a one (1) year probationary period. Participation in the Direct Deposit/Electronic Fund Transfer is required. Salary is commensurate with experience and/or education. The Department of the Navy (DON) is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MWR_Recruitment@fe.navy.mil to ensure proper consideration is given. Direct Deposit of Pay is required Employees (and family members) who require medical or dental care in the overseas location will be responsible for obtaining and paying for such care. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only. All candidates must reside within the commuting area. Recruitment/Relocation Incentives Offered: No