Job Description Job Description Manage, Support, and Maintain 3 Box Enterprise EIDs with 3000+ users Must have a working knowledge of and experience with the following:  Box Governance  Box Shield  Box AI  Box Hubs  Box Sign General Role Overview  User management: Managing user accounts, creating groups, and adding users to groups  File and folder management support: Viewing and editing organization files and folders and migrating files and folders  Security and permissions: Setting up automation to secure Box accounts, and understanding enterprise security and sharing  Reporting: Generating reports and running reports for groups  Integration: Integrating third-party applications and customizing Box to integrate with other products  Technical strategy: Contributing to technical strategy and supporting the creation of technical documentation  Business partnerships: Building and sustaining business partnerships and driving the adoption of the Box platform  Troubleshooting: Troubleshooting, providing support, and analyzing tickets related to Box issues  Best practices: Assisting and guiding with Box's best practices and standards  Project implementation: Leading project implementations, including architecture designs and solution strategy  Technical documentation: Authoring, editing, and presenting technical documents Initial Project Duties: (First 6 months) Upon successful onboarding, the candidate will work with the Information Technology Department, various other groups, and Box to restructure and further automate the Box Back-end of Salesforce, oversee the ongoing use of Box to ensure data is stored and secured in alignment with policy, and coordinate the audit of user access and privileges. 1. Box is used as the file and folder repository for Salesforce and has workflows from when an opportunity is being chased until it is awarded and then moved to a Project Folder. The current folder structure, access, and automation must be updated, further developed, and refined. We have worked with Box to outline how this would look, and we will have their support. However, we need the candidate to work with the internal teams to ensure we have captured the various requirements and automation. Once we feel confident we have captured everything, the candidate will schedule the timing and implement these changes. 2. As the standard repository for operational file storage, the candidate will review the current Box file storage usage models to ensure they align with policy and draft and apply remediation plans for use cases outside of policy. 3. The candidate will work closely with the Identity and Access Management teams to ensure Box users are provided with the least privileged access and that they are provisioned and deprovisioned promptly. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Job Requirements  Thorough understanding of Box administration as described in the job description.  Strong technical troubleshooting ability required.  Excellent time management skills and ability to multitask and prioritize work.  System and software log analysis ability required.  Experience working with the ServiceNow ticketing system preferred but not required.  Experience automating both complex and common tasks.  Participate in bi-monthly, off-hours IT maintenance windows to perform intrusive maintenance tasks. Education and Experience  Computer Science or Information Technology degree or an equivalent combination of education, training, and experience  2+ years of Box administration experience in a large scale enterprise.  Experience to drive projects to completion Knowledge, Skills, and Abilities  Strong understanding of system administration and development life cycle methodologies  Knowledge of Box system administration  Knowledge of disaster recovery processes  Able to promote a team environment  Solid interpersonal, oral communication, and written communication skills  Strong organizational skills  Strong initiative, self-reliance, and ability to cope with and overcome ambiguity  Able to take general direction and fill in the pieces as necessary  Able to handle multiple tasks simultaneously and quickly switch focus  Able to think logically  Able to work with attention to detail  Skill in innovative problem solving and analysis  Able to be a team player with a positive and encouraging demeanor  Able to participate across various teams, cultures, geographies, and time zones  Able to work outside normal business hours without prior notice in response to a high priority issue  Must be able to read, write and speak English Pay 50-90h Salesforce Integration null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.