ESSENTIAL DUTIES AND RESPONSIBILITIES May include the following. Other duties and responsibilities may be assigned. + Supervise all full and/or part-time box office personnel. + Train staff on ticketing system and other aspects of ticket operations. + Assist in the supervision, training, and motivation of employees. + Prepare payroll time records for box office personnel. + Prepare work schedule for part-time employees. + Assist in communications with promoter(s), Director of Finance and Director of Marketing to obtain updated event schedules and provide ticket sales information. + Set-up ticketing and coordinate sales for events in the Main Hall and Vault + Coordinate the house sale for all ticketed events while supervising tickets sellers. + Directly responsible for vault funds, cash advances, promoter advances, and denominations needed for ticket sales. + Coordinate ticketing and settlement in absence of the Box Office Manager. + Work extended and/or irregular hours including nights, weekends, and holidays, as needed. SKILLS REQUIRED Position requires ability to: + Recognize and solve related problems efficiently and rapidly while handling a large volume of tickets and cash. + Operate computerized ticketing system (Ticketmaster: Archtics, TM1 and Host) and a personal computer using Windows and Microsoft Office software. + Work in a fast-paced environment and handle heavy workload that can present stressful situations. + Handle multiple tasks simultaneously. + Follow oral and written instructions and communicate effectively with others in both oral and written form. + Organize and prioritize work to meet deadlines. + Work effectively under pressure and/or stringent schedule and produce accurate results. + Work independently, exercising judgment and initiative. + Maintain an effective working relationship with clients, employees, patrons, and others encountered in the course of employment. + Remain flexible and adjust to situations as they occur. EDUCATION AND/OR EXPERIENCE Ticketmaster experience required. High school diploma, G.E.D. or vocational training and a minimum of three (3) years experience in planning and supervising the sale of tickets for a variety of events in a large recreational, sports, entertainment, or other public assembly facility; or equivalent combinations of education and experience. Free Employee Parking.