Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

WHAT THIS ROLE WILL DO

• Direct and supervise parking operations for VIP Industry Personnel, ensuring a smooth, efficient, and personalized experience.

• Greet VIP Industry guests upon arrival and issue any tickets or credentials noted.

• Explain credential access to VIPs upon arrival.

• Escort VIP Industry guests into the building and to their seats – as needed.

• Coordinate with event staff and parking teams to ensure VIP parking spaces are reserved and properly maintained

• Communicate with Palladium management and security to ensure safe and secure parking for VIPs.

• Address any parking-related issues or concerns promptly.

• Maintain professionalism at all times

• Maintain confidentiality and discretion regarding guest identities and any sensitive event information

• Assist with general parking flow

• Occasionally work box office will call or ticket sales shifts – if needed.

WHAT THIS PERSON WILL BRING

Required:

· Previous experience in customer service

· Previous valet/parking management experience

· Entry level knowledge of basic computer operation and Point of Sales systems

· Detail oriented with excellent organizational and problem-solving skills.

· Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment

· Ability to work flexible hours, including nights, weekends, and holidays, based on event schedules.

· Friendly and approachable demeanor with commitment to providing exceptional service

· High School Diploma

Preferred:

· Previous ticketing experience

· Working knowledge of Windows based PC programs

· Experience working in fast-paced, high-profile environments

· Familiarity with the music industry

Physical Demands/Working Environment:

· Working environment is fast-paced

· Ability to stand, walk, and assist guests for extended periods

· Position requires working outdoors in various weather conditions

· Event-based role with flexible hours based on event scheduling

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance

and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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The expected compensation for this position is:

** Pay is based on a number of factors including market location, qualifications, skills, and experience.