Welcome page Returning Candidate? Log back in! Branch Manager Job Locations US-WA-SEATTLE Requisition ID 2024-158042 Line of Business: All Ways Caring HomeCare Pay Min USD $31.00/Hr. Pay Max USD $32.00/Hr. Our Company

All Ways Caring HomeCare

Overview

The Branch Manager is accountable for the overall operation of the ResCare HomeCare or All Ways Caring Branch. The Branch Manager must manage all aspects of branch sales and service delivery to meet and exceed financial targets (sales, fees, gross profit, and contribution). Responsible for building and maintaining relationships with key clients and business leaders in the community as well as local, regional and Corporate management while maintaining a strong focus on continuous improvement and customer satisfaction.
As business conditions change, the Branch Manager assesses the impact and responds accordingly to ensure maximum profitability and expense management. The Branch Manager is also responsible for selecting, training and developing the branch staff and for monitoring performance to achieve business results by leading the branch staff in business development, service delivery, client satisfaction and retention. Responsible for management of all aspects of recruitment and selection processes. Responsible for overseeing Human Resources including: interviewing, hiring, employee orientation, performance evaluation, payroll processing, and employee relations.

External Job Description Administration/Finance:Managing Quality Management System initiatives; proactively identifying and assessing potential risks and costs associated with workers' compensation, unemployment compensation, extended payment terms and bad debtAnalyzing monthly financial statements for branch and implementing strategies to increase profitability; managing operating expenses (profit and loss (P&L) responsibility) to maximize contribution; developing and executing branch's annual business planService Management:Monitoring to ensure that every client is served Monitoring to provide exemplary service to every client to optimize utilizationMaintaining strong and positive relationships with referral partners, payor sources, and clients. Manages on-call as neededSales and Marketing:Manage/Analyze sales and service processes to include managing assigned territory, conducting recruiting/sourcing sales, campaign/blitzes, identifying leads, conducting cold and canvass calls, setting appointments, creating and developing proposals and pricing models consistent with established guidelines, creating presentations, documenting customer agreements, closing sales, documenting sales activities in client management software system and completing other required reports; networking via participation in community organizations, involving service team in sales activities and ensuring awareness of prospect/customer service requirements, engaging subject matter experts as appropriateParticipating in personal care sales programs/contest/meetings, utilizing personal care sales tools that support our Sales Philosophy & Roadmap, maintaining a thorough understanding of personal care service and product offerings, capitalizing on labor/business/community issues to grow market shareEnsuring sales targets are met including appropriate mix of industries and service lines; leading branch participation in HomeCare sales programs/contests/meetings, maintaining awareness of competitors strengths and weaknesses and HomeCare resulting strategic position, managing territory to ensure efficient sales strategy for the branchExecuting Branch’s annual business planTalent Management:Selecting, training and developing staff; monitoring and supervising staff performance including setting expectations, coaching and recognizing achievements, demonstrating positive leadership and cultivating Stars and Legacy initiativesMonitoring and coaching the service team to ensure effective unemployment and workers' compensation claim management

 

Qualifications BS Degree preferred (business, nursing, social services or related field of study) but not required with equivalent experience1+ years of supervisory experience required1+ years of sales or marketing experience in a HealthCare or related setting preferredExperience in managing systems, processes, and peopleMust be bilingual in Russia/Ukrainian and English with Home Care experienceAbility to effectively communicate verbally and orally with all levels of personnel internal and externalDesire and ability to expand and build business relationshipsExcellent problem-solving skills to handle client and employee issuesAbility to work flexible hours and after hours as needed to support business needs About our Line of Business

All Ways Caring HomeCare delivers quality, compassionate and highly individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy and independence. Whether recovering from illness, injury or surgery, living with a chronic disability or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, geriatric care management, Alzheimer’s/dementia care, respite care and other programs. For more information, please visit www.AllWaysCaring.com. Follow us on Facebook and LinkedIn.

Salary Range USD $31.00 - $32.00 / Hour Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed iCIMS Application FAQs

ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information.

We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com.

 

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