**Overview** We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer satisfaction goals of the CSC creating a positive impact on the Company. Reporting directly to the (Region) General Manager, you will be primarily responsible for planning and supervising the day-to-day operations of the CSC. **Responsibilities** + Manage all aspects of the CSC’s profit and expense activity which includes sales, inventory, fleet, staffing and customer acquisition and retention + Manage the CSC staff which includes interviewing, hiring, coaching, training and managing performance + Monitor and assure compliance in areas including safety, health/environmental, human resources and financial/ ethical considerations + Ensure all customer interaction and service is performed in a manner which consistently meets or exceeds customer expectations to support customer acquisition and retention **Why join the Suburban Propane team?** Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including: + Medical, dental, and vision (eligibility after just 30 days of employment) + Paid time off that increases with tenure + A 401(k) with company match and immediate vesting + A new employee training program and many opportunities for continued learning and career development + Disability and life insurance + Employee recognition program + Generous tuition assistance program + Propane discounts, and more! For eligibility and a full list of our benefit offerings please visit: https://jobs.suburbanpropane.com/benefits/ . **Qualifications** + Minimum of 3 years of business experience + Bachelor’s Degree in business preferred + Delivery and/or distribution, sales and general management experience desired + Exceptional written and interpersonal communication skills + Ability to provide strong leadership through coaching and mentoring with a focus on customer service **As part of our pre-employment hiring process, background checks and drug screens are performed.** **Applications will be accepted until the position is filled.** Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) **_Suburban Commitment_** – showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) **_SuburbanCares_** – highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) **_Go Green with Suburban Propane_** – promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit www.suburbanpropane.com . _It’s an amazing time to become a part of our team as we expand our national footprint and_ _make strides toward a sustainable, clean energy future!_ At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law. For more information about our hiring process, please visit: https://jobs.suburbanpropane.com/our-hiring-process/ Email to a friend **Need help finding the right job?** We can recommend jobs specifically for you! **Job Location** _US-TN-Nashville_ **Posted Date** _3 days ago_ _(2/6/2025 7:21 AM)_ **_Job ID_** _2025-14807_ **_Category_** _Operations Management_ **_Position Type_** _Full-time Regular_