About Us:

S.A. Comunale has been a local industry leader for end-to-end mechanical, fire protection and HVAC services for nearly 100 years.

We offer our clients significant financial strength, unmatched bonding capability, an award-winning safety program, and large-scale purchasing power.

With 12 locations and over 950 employees, including 600 skilled tradesmen throughout Ohio, Pennsylvania, New Jersey, Maryland, and West Virginia, S.A. Comunale can work in virtually every market sector and facility type.

Job Title: Branch Office Coordinator - Service & Inspection

The primary function of this role is to assist the Vice President, Service & Inspection, in managing branch office locations, primarily focusing on day-to-day operations, communication, continuity, and ensuring execution of company strategies. The Company goal is to continuously grow the revenues of the Service & Inspection while maintaining profits, satisfying customers’ requirements, and staying compliant with required guidelines.

This job requires a high energy level with a desire to work in a fast-paced, multi-tasked environment with a focus on customer service and support, quality work performance, and an understanding of the services provided by the Company.  It will require travel to the Branch Offices and jobsites.

Essential Duties / Responsibilities:

Include the following. Other duties may be assigned.

Monitor the performance of branch offices, tracking key items such as sales activity, open work tickets and service follow up reports that need quoted. Help in the execution and tracking of company-wide procedures for project management such as design turnover, prestart meetings, pre-task planning, and progress meetings. Gather and analyze data to identify trends, generate reports, and provide insights for decision-making. Attending company and customer meetings online and in person as required.

Qualifications:

High School Diploma or GED is required. 5+ years’ experience in a customer service environment is required. Working knowledge of various NFPA codes including but not limited to NFPA 10,13, 25, and 72, is a plus. Strong customer service skills and the ability and willingness to learn new systems and processes is required.

 Computer Skills:

Experience with Microsoft Office (i.e., Word, Excel, and PowerPoint) applications is required.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.