Causeway Bay, Hong Kong Island, Hong Kong
180 days ago
Branch Service Executive/General Banking Manager/Customer Relationship Manager - Hang Seng Bank (HK)

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Retail DistributionHang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 290branches and automated banking centres, includingaround 60Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers. Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS ManagementWe are currently seeking a high-calibre professional to join our team, to undergo a structured training in order to develop a wide-spectrum of retail banking product knowledge and pave way for further career development.

Our employees are the most valuable resources in the bank. We are committed to providing you with the optimal workplace experience. Here is a taste of what we have on offer: Attractive basic salary Healthcare insurance coverage including yourself and your family Retirement benefit scheme with employer’s contribution Employee Share Purchase Plan Work-life balance:18-30days paid annual leave plus other categories of leave entitlements e.g. birthday, marriage, maternity and paternity, study, volunteer work Preferential interest rate for staff housing loan of up to 100% of property valuation or purchase price Recognizable corporate training and development program Progressive career advancement opportunitiesPrincipal responsibilities Provide quality customer service to our retail customers in branch network Proactively identify customer needs and offer appropriate banking services and solutions Participate in promotional campaigns to acquire new business and strengthen customer loyalty Maintain awareness of operational risks and adhere to relevant policies and guidelines

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Retail DistributionHang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 290branches and automated banking centres, includingaround 60Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers. Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS ManagementWe are currently seeking a high-calibre professional to join our team, to undergo a structured training in order to develop a wide-spectrum of retail banking product knowledge and pave way for further career development.

Our employees are the most valuable resources in the bank. We are committed to providing you with the optimal workplace experience. Here is a taste of what we have on offer: Attractive basic salary Healthcare insurance coverage including yourself and your family Retirement benefit scheme with employer’s contribution Employee Share Purchase Plan Work-life balance:18-30days paid annual leave plus other categories of leave entitlements e.g. birthday, marriage, maternity and paternity, study, volunteer work Preferential interest rate for staff housing loan of up to 100% of property valuation or purchase price Recognizable corporate training and development program Progressive career advancement opportunitiesPrincipal responsibilities Provide quality customer service to our retail customers in branch network Proactively identify customer needs and offer appropriate banking services and solutions Participate in promotional campaigns to acquire new business and strengthen customer loyalty Maintain awareness of operational risks and adhere to relevant policies and guidelinesUniversity degree / Associate degree holders; or HKCEE / HKDSE holders plus relevant working experience. Candidate with less experience or fresh graduate are also welcome.Relevant professional qualification in insurance and investment is an advantageStrong service and sales orientation, self-motivated with good communication skills Proficiency in both English and Chinese, with proficiency in Putonghua an advantageHigh level of customer centricity mindset with dedication to deliver exceptional quality services for customersAbility to manage complex interactions effectivelyShown strong situation awareness, strong desire to learn and able to work in Agile environment

Work location will be subject to change and to be decided by Line Management upon joining

If you would like to explore other opportunities at Hang Seng Hong Kong, please visitwww.hangseng.com/careers/for details.

University degree / Associate degree holders; or HKCEE / HKDSE holders plus relevant working experience. Candidate with less experience or fresh graduate are also welcome.Relevant professional qualification in insurance and investment is an advantageStrong service and sales orientation, self-motivated with good communication skills Proficiency in both English and Chinese, with proficiency in Putonghua an advantageHigh level of customer centricity mindset with dedication to deliver exceptional quality services for customersAbility to manage complex interactions effectivelyShown strong situation awareness, strong desire to learn and able to work in Agile environment

Work location will be subject to change and to be decided by Line Management upon joining

If you would like to explore other opportunities at Hang Seng Hong Kong, please visitwww.hangseng.com/careers/for details.

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