Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Allied Universal® is hiring a Branch Support Specialist. The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform/equipment management, and unemployment claims. This hands-on position is responsible for branch-level administration.

RESPONSIBILITIES:

Maintain employee personnel, medical, and benefit files; maintains branch I-9 files in accordance with company policies and legal policiesAssist Corporate Human Resources with the annual open enrollment process; provide first-line answers to benefit related questions or works with corporate benefits to identify answers for employeesOversee administration of company uniform program, including sizing, issuance of uniforms, timely return of uniforms, assistance with replacements, and maintaining all paper and electronic files associated with the programAssist with the workers’ compensation claims management by issuing and obtaining claim paperwork, collecting statements, and coordinating with Corporate Human Resources on doctor’s notes and return to work programsReceive initial notices from employees and supervisors for leave of absence requests/needs and coordinates with Corporate LOA department to provide initial information and oversee flow of related paperworkMaintain post-hire WinTeam data entry; coordinatee with Payroll to ensure changes are completed properly; respond to questions as neededReceive inquiries from outside vendors on unemployment claimsUnder the direction of Corporate Human Resources, conduct HR-related audits on a monthly basis; processes weekly reportsCoordinate employee relations programs under the direction of Corporate Human Resources

QUALIFICATIONS:

High School diploma or equivalentPrior work experience in a professional administrative environmentAble to focus and multi-task in a busy environmentAbility to successfully handle stressful situations in a calm and professional mannerEffective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levelsHighly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technologyAbility to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines

PREFERRED QUALIFICATIONS:

College degree in business, human resources, or related field of studyHuman resources and/or recruiting experienceExperience using iCIMS or other Applicant Tracking SystemExperience using WinTeam or other Human Resources Information SystemExperience using DOMO or other business intelligence tool

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company’s 401(k)plan, subject to eligibility requirementsEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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