**Job Description** This position is for a Seasonal Retail Sales Associate. ROYCE' Confect USA is an equal opportunity employer. Due to the ongoing COVID-19 pandemic, applicants for this position must be comfortable wearing Personal Protective Equipment (PPE) such as face masks and gloves while working in a retail boutique setting. Summary of Responsibilities: Responsibilities and essential job functions include but are not limited to the following: Key Responsibilities: Responsible for assisting customers and preparing orders for customer and delivery pick-ups. Sales associates are also responsible for answering customers’ questions regarding brand and product information (allergens present in products, brand history, contactless shopping and delivery options, among others). The associates are also responsible for maintaining locations' cleanliness and assisting managers with tasks such as fixing and organizing product deliveries and doublechecking daily product inventory and cash sales where needed. Required to work on weekends. Drive for Results: Sales associates are expected to observe inventory movement in their respective locations. They are encouraged to communicate with their direct supervisors and the management about suggestions on how to improve sales and marketing pitches based on their firsthand experiences working on the sales floor. Customer Service: Excellent customer service is crucial for this position. Sales associates are expected to work closely with their managers in resolving customer disputes and complaints. An enthusiastic attitude and good people relations skills are advantages together with honest work ethics. Merchandising/ Visual: Sales associates must ensure the selling floor is neat, clean, organized, and always reflects the correct visual image of the brand. They are also required to help their managers check for broken displays and damaged dry goods. Operations: Regular boutique operations and physical work include, but are not limited, to the following: • Organizing Store Deliveries: Boutiques get deliveries and restocks of chocolates and dry goods at least once a week, or as frequent as operations would require. This position requires sales associates to be capable of lifting and carrying cases and boxes in a boutique setting with the following dimensions and weight: 1. The biggest case/box with dimensions of 19”-16”-22” weighing approximately 14 lbs. 2. The heaviest case/box weighing approximately 25 lbs. with dimensions of 9”-12”-17”. ROYCE’ CONFECT USA strongly discourages employees from stacking up cases and boxes to ensure safety in the workplace. • In-Store Chocolate Sampling for Customers: Sales associates are also responsible for offering in-store chocolate samples to further encourage customer engagement in a boutique. • Inventory Management: Sales associates are required to physically count chocolate merchandise and send an inventory report daily by email to management. In relation, this includes physically doublechecking expiry dates on products and ensuring accuracy for product inventory, delivery and sales reports, and cash flow (where needed). • Cleanliness: Sales associates also have to ensure the store is cleaned daily. This includes tasks like, but not limited to, the following: vacuuming, mopping, wiping and dusting off shelves, among others. • Dry Goods: Sales associates also have to routinely monitor the use of boutique dry goods and supplies such as shopping bags, giftwrapping materials, and cleaning agents (such as disinfecting wipes, hand sanitizers, PPE like disposable gloves), among others, to ensure boutique is adequately stocked always. These are provided by our warehouse team upon request. • Cash Management: Processing cash and credit card sales transactions. Qualifications: Ideal qualifications include 1 to 5 years of experience in retail (having worked with food is an advantage), strong communication and interpersonal skills, and flexibility in work schedule (including the ability to work extended hours, weekends, special selling events, and holidays as brand operations will require). **Pay Details:** $17.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance