Vancouver, British Columbia, Canada
63 days ago
Brand Standards, Guest Experience & Food Safety Advisor

Ecolab is seeking a Brand Protection Advisor to join its EcoSure division, an industry leader in food safety and total quality assurance. Our specialists are valued food safety & QA experts, trusted by our customers in the food service, long term care, and hospitality industry. We are seeking professionals to provide best-in-class, comprehensive on-site evaluations, and training to help our customers maintain the highest standards of food safety, cleanliness, guest experience and brand protection.

What’s in it For You:

Paid training program that includes job shadowing, e-learning modules, structured field activities, and customized classroom style trainingBecome a NEHA Certified Professional in Food Safety (CP-FS) and maintain professional credentials on current industry state and federal regulationsPlan and manage your schedule in an independent work environmentComprehensive benefits packageThrive in a company that can provide a long-term career path in operations, training, sales, or leadershipBe part of a company that values a culture of safety that includes top-notch safety training and personal protective equipment

What You Will Do:

Conduct food safety, brand standard and workplace health and safety evaluations at customer locations using a foundation of consulting, coaching, and training to achieve guest protection and satisfactionProvide effective customer communication and develop strong relationshipsPartner with Account Management teams and other divisions within Ecolab to solve customer challengesComplete a budgeted number of audits each week that creates a high level of customer satisfactionAccess and utilize key industry leading food safety practices and continual, active monitoring of health inspection informationUtilize Customer Relationship Management (CRM) technology to ensure efficient planning as well as a tablet to perform essential job functionsSupport the growth initiatives of our company and our customers

Position Details:

Candidate must reside in: Vancouver, BC or close surrounding areasCities included in this territory will include: Vancouver, Richmond and surrounding areas of British Columbia including out of province travel to provide customer support Percent of overnight travel required: Up to 50% including out of province support

Minimum Qualifications:

High school diploma and 2 years of hospitality industry-related experienceWillingness to work occasional evenings, weekends, and overtime as business needs dictateWillingness to complete operational assessments within nursing homes, assisted living, and senior living facilities by interacting with staff and residents while adhering to HIPPA (Health Insurance Portability and Accountability Act) guidelinesProficient in Microsoft Office Suite: PowerPoint, Excel, Word, and OutlookAccess to a reliable personal vehicle for regular business useA valid driver's license and an acceptable Motor Vehicle RecordMust be able to travel to the US for training/meetingsProof of Covid-19 vaccination may be required based on client site requirementsNo Immigration Sponsorship available

Physical Demands:

Ability to lift and carry 25 poundsAbility to inspect customer playgrounds by climbing, crawling in tight areas and going down tube slides

Preferred Qualifications:

Bachelor’s degree or post secondary diploma in culinary, hospitality or business fieldNEHA CP-FS, Registered Environmental Health Specialist or Registered Sanitarian credentialsExperience in food safety and brand standards evaluationsTeaching or coaching experience in a food related fieldRelationship management capability and advanced consulting skillsAbility to work well under pressure, juggle tasks and work efficiently against deadlinesStrong planning and organizational skills and high attention to detailAbility to work effectively without supervision, showing initiative, good judgment and superior decision-making and problem-solving skills

Successful Candidates will Demonstrate:

Customer FocusCommunicatesPlans and AlignsInterpersonal SavvyBeing ResilientSituational AdaptabilityDrives Results

About EcoSure:

EcoSure, an Ecolab division, provides onsite evaluation, training, and consulting services to foodservice customers of all sizes and across industries, from restaurants to lodging and long-term care, to help them minimize food safety risks, ensure guest satisfaction, and protect their brand. With best-in-class Food Safety & Total QA programs and a dedicated expert service team, we deliver Insight. Action. Results.SM to our customers, so they can focus on running a safe and successful business.

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Annual or Hourly Compensation Range:

$26.00 – $27.00 / hour. This position pays an hourly rate and is eligible for overtime.

Annual or Hourly Compensation Range is based on full-time 40 hours per week. Ecolab in good faith anticipates it will pay within the posted range. Many factors are taken into consideration when determining the compensation for a potential new employee such as education, training, experience, work location, travel (if required), etc.

Benefits 

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. 

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. 


Our Commitment to Diversity and Inclusion

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

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