ABOUT THE TEAM & ROLE: TelevisaUnivision is seeking a talented Production Engineer who will be responsible for but not limited to the configuration, preventative and corrective maintenance of all video/audio and RF production equipment in studios, control rooms and related Univision production plant facilities. YOUR DAY-DAY: + Resolve support requests and perform preventative maintenance on production systems, equipment, including but not limited to: switchers, audio consoles, microphones, RF production equipment, video/audio distribution equipment, cameras. + Troubleshoot and resolve problems with production systems equipment. + Troubleshoot plant A/V processing, monitoring and distribution equipment + Perform general system maintenance and support, including installing patches and upgrades. + Participate in development of SOP’s and training documents pertaining to the various operations of production systems. + Troubleshoot and resolve hardware issues on workstations and servers, and operating system and application issues on Windows, Mac OS, and Linux. + Troubleshoot network and remote access connectivity problems. + Provide operational training to end-users, as required. + Assist with documenting, maintaining and creating back-ups of standard configurations. + Provide input on equipment and software purchases. + Maintain and update existing inventory. + Track all issues in ServiceNow, giving details about tasks performed, solutions to problems solved, and hand off any open items as appropriate with the following shifts. + Follow change control processes to implement changes and perform maintenance to the production systems. YOU HAVE: + Minimum BS degree in Engineering, Electrical Engineering Technology, Computer Science, related physical sciences or equivalent work experience. + Minimum three years of module level repair and system configuration experience + Minimum one year of production systems experience (including studio or remote productions). + Ability to troubleshoot production systems equipment, such as video cameras, audio and video servers, audio consoles, video switchers, digital effects and playback systems such as EVS, AVID Airspeeds, character generators and graphics playback systems such as Vizrt. + Ability to troubleshoot distribution equipment such as video routers, DA’s, sync generators, monitoring equipment, 5.1 multichannel audio and audio processing equipment. + CompTia Network+ or Cisco certification a plus. + Proficiency with Microsoft suite of products, including Word, Excel, Outlook, PowerPoint, and Visio. + In depth understanding of digital audio and video signals, compression methodologies, codecs and standards. + Participation and membership in industry organization such as SMPTE or SBE a plus. + Self-organized with significant attention to detail and procedures. + Experience supporting end users, including all levels of management with exceptional customer service. + Ability to follow through on support requests in a timely manner, escalating to other members of the team or manufacturer support when appropriate. + Ability to prioritize and address multiple tasks and projects in a dynamic work environment. + Ability to work and troubleshoot independently, with other members of a team, and under pressure or tight deadlines. + Demonstrated significant and strong interpersonal and written communications skills. + Proficient English Oral and Written Communication. + Bilingual capabilities (English/Spanish) would be beneficial. + Applicants must be currently authorized to work in the United States on a full-time basis + Ability to lift heavy equipment as needed (up to 50 lbs.) TelevisaUnivision is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics protected by law. About TelevisaUnivision TelevisaUnivision is the world’s leading Spanish-language media company. Powered by the largest library of owned Spanish-language content and a prolific production capability, TelevisaUnivision is the top producer of original content in Spanish across news, sports and entertainment verticals. This original content powers all of TelevisaUnivision’s platforms, which include market-leading broadcast networks Univision, Las Estrellas, Canal 5 and UniMás, and a portfolio of 38 cable networks, which include TUDN, Galavisión, Distrito Comedia and TL Novelas. The company also operates the leading Mexican movie studio, Videocine, and owns and operates the largest Spanish-language audio platform in the U.S. across 35 terrestrial stations and the Uforia digital platform. TelevisaUnivision is also the owner of ViX, the largest Spanish-language streaming platform in the world. For more information, please visit televisaunivision.com . Sobre TelevisaUnivision TelevisaUnivision es la compañía líder de medios en español en el mundo. Impulsada por la biblioteca propia más grande de contenido en español y una alta capacidad de producción, TelevisaUnivision es el más grande productor de contenido para las verticales de noticias, deportes y entretenimiento. Este contenido original es lo que impulsa las plataformas de TelevisaUnivision, que incluyen las cadenas de transmisión líderes Univision, las estrellas, Canal 5, y UniMás, y un portafolio de 38 canales de televisión de paga, que incluyen TUDN, Galavisión, Distrito Comedia, y TL Novelas. La compañía además opera el estudio de producción cinematográfica líder en México, Videocine, y posee y administra las plataformas más grandes de audio en español en Estados Unidos en 35 estaciones y la plataforma digital Uforia. TelevisaUnivision también es propietaria de ViX, el servicio de streaming en español más grande del mundo. Para más información, por favor visita televisaunivision.com .