Brokerage Operations Specialist Charlotte, North Carolina **Hybrid** Contract $30/hr - $35/hr Exciting Long-Term Contract Opportunity Available! Join a renowned Financial Services Company as a Brokerage Operation Specialist based in Charlotte NC (Hybrid). Join top talent at a leading global institution. Enjoy long-term contract perks with competitive benefits! Thriving on innovation in the digital era, our renowned company is dedicated to meeting customers' needs and fostering success. Apply now! Work Location: Charlotte - hybrid schedule (2-3 days onsite/work from home) Contract Duration: 12-24 months initial contract; possible extensions and/or conversion **Required Skills & Experience** + At least 2 years of experience in Customer Service, Financial Services, or Contact Center roles, or equivalent expertise gained through work, consulting, military service, education, or training. + Active Series 7. + Proficiency in brokerage operations. + Demonstrated customer service expertise. + Familiarity with Microsoft Products. + Exceptional verbal and written communication skills. **What You Will Be Doing** + Engage in low to moderately complex initiatives and identify avenues for process enhancements within Customer Service. + Assess and analyze basic or tactical Customer Service tasks or issues that demand research, evaluation, and the selection of optimal solutions, pertaining to low-to-medium risk deliverables. + Propose recommendations for addressing low to moderately complex scenarios, exercising some independent judgment while gaining insight into function, policies, procedures, and compliance standards. + Furnish information to client personnel within the Customer Service domain. **You will receive the following benefits:** + Medical Insurance - Four medical plans to choose from for you and your family + Dental & Orthodontia Benefits + Vision Benefits + Health Savings Account (HSA) + Health and Dependent Care Flexible Spending Accounts + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance + Hospital Indemnity Insurance + 401(k) including match with pre and post-tax options + Paid Sick Time Leave + Legal and Identity Protection Plans + Pre-tax Commuter Benefit + 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance. **Posted by:** Bonnie Playko **Specialization:** Banking / Mortgage Professional