Job Title

Brokerage Specialist

Job Description Summary

The Brokerage Specialist will report to the Sr. Operations Manager and will serve as the support for a fee-earner and/or team. This position is responsible for support of client service activities, such as marketing campaigns, transaction support, press releases, and fee-earner administrative support. The Brokerage Specialist will interact with various departments within the organization on behalf of the fee-earner to ensure they are able to meet the needs of their clients. In this capacity, the Brokerage Specialist will be viewed as a direct line of communication to the fee-earner themselves.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide sales, marketing, and transaction supportControl and manage the pipeline of active transactions and see them to closeManage standardized & customized post-closing processesManage due diligence and marketing process with clients for investment sales and leasing projectsPrepare monthly & weekly reports for clients including current status of deals, marketing efforts for available properties, companies currently targeting, etcCoordinate with other departments based on the needs of the fee-earnerSupport timeliness of deliverablesCold-calling and prospectingReview and analyze lease/sale documentsManage and coordinate leasing and/or investment sales processSupport the creation of marketing materials and presentations, including flyers, corporate leasing proposals, case studies, qualifications booklets, email blasts, invitations, and website content using Adobe InDesignSupport content creation process with regards to timeline and production cycleMaintain local & third party web pages for corporate website and/or property websitesPlan and support client and local C&W events (e.g. State of Real Estate, charitable events, etc.)Manage progression of escrow process working with photographers, engineers, environmental surveyors, escrow officers, title reps, etc.Tour active listings with prospective buyersExercise discretion and independent judgment in the performance of job duties listed above

Key responsibilities

Transaction & Pipeline Coordination

Schedule & oversee the marketing efforts behind the sales process for every exclusive listingFollow up with prospective buyers to discuss their needs & concernsSchedule tours & orchestrate communication with fee-earnerCreate weekly updates to be circulated to ownership and fee-earner to keep them updated on marketing effortsCollect offers, create an offer summary matrix, and manage prospective buyers through a funnel systemManage escrow timelines to ensure that deals are happening in a timely fashion

Marketing Material Coordination

Coordinate with Marketing, Research, etc. on behalf of fee-earner for the creation of pitch/proposal as needed.  This includes obtaining and delivering necessary information for content creation for marketing deliverables (graphic design, mapping, etc.)Attend strategy sessions with fee-earner and other departments as necessarySchedule meetings with fee-earner and other departments for review and feedbackSchedule meetings with prospects/clients and arrange any other accommodations that may be required, such as catering, transportation, and space reservationsCoordinate with Marketing with respect to production of marketing materials when outside vendor is required for printingPerform basic data gathering, such as property searches and site selectionsPopulate template market documents, such as tour books, property flyers, and brochuresSchedule follow up meetings as necessary

Other Service Delivery

Compile information to be used in periodic client activity reportsHandle client contact lists, including database managementAssess activity of third -party vendors and report to team for correction and advise fee-earnerExecute property tour logistics for showing, including coordination with fee-earner and/or licensed professional, scheduling meetings, and arranging any other accommodations that may be required (e.g., delivering food, reserving space)Develop and mail/email general flyers or collateral on behalf of fee-earnerSchedule marketing events as well as photographs and aerials with third party vendors

Maintain CRM

Update CRM system on behalf of fee-earnerResearch potential conflict of new pursuitsCoordinate with fee-earner on the timely delivery of necessary information for CRM maintenanceEnter new leads and opportunities into the CRM system and update accordinglyProvide Deal numbers as needed for the proper recording of pursuit and deal related expensesReview CRM with fee-earner to ensure the accuracy of the information

Coordinate Events and Conferences

Notify fee-earner of internal and external events and conferencesRegister fee-earner for desired eventsCoordinate travel and other logistics for fee-earner as necessary

Deal Documentation and Revenue Accounting

Follow up with all parties on the execution of deal related documents as requiredProcess all reimbursement requests of fee-earnerPrepare deal related documents – internal for C&W as well as Case Study, Press Release and Just Sold communication and provide to fee-earner for review, approval, and deliveryCoordinate with Legal for review and approval when template documents are insufficientCreate deal sheet and provide to fee-earner and Director of Operations for review and approvalPackage Deal Sheet with deal documentation and submit to Revenue Accountant for processingClose Deal in CRM as required

Respond to Data Requests

Communicate requests with Marketing, Research, and Financial Analyst for the delivery of necessary informationMaintain calendar of due dates and follow up as necessaryRespond to requests under certain threshold, such as basic property or ownership searchesConduct Other Administrative Duties as necessary.

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without  regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.