Division: Risk Management Department: Compliance Reports to: VP, BSA/AML Manager or AVP, BSA/AML Manager Status: Non-Exempt Grade: 7 Salary Range: $42,640 - $74,859 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Hybrid within MA, CT, NY, VT, RI Purpose/Objective: BSA/AML Investigator works under the BSA/AML management team. Primary responsibility will be to research, analyze, and investigate consumer/commercial account behavior for potential money laundering or terrorist financing related suspicious activity in accordance with Bank policies and procedures. This individual must have a strong understanding of banking transactions, as well as the implications of complying with all laws and regulations relating to money laundering including Bank Secrecy Act, USA PATRIOT Act, KYC, OFAC, SARs, and CTRs. Key Accountabilities: + Review and analyze alerts generated by the Bank's electronic monitoring software to determine whether activity warrants further review. + Conduct enhanced due diligence reviews on higher risk customers to ensure activity falls within normal account expectations. + Review and analyze internal AML reports, draw conclusions, and make recommendations regarding the need for further investigation. + Research and analyze customer activity compared to KYC documentation and internal/external information sources and make recommendations regarding the need for further review and/or SAR filing. + Conduct suspicious activity investigations and determine whether a Suspicious Activity Report is needed. Draft narrative for each case substantiating the decision/recommendation. + Draft and file Suspicious Activity Reports with FinCEN. + Manage complex cases involving matters such as multiple relationship accounts, international wires involving Bank-designated high-risk jurisdictions, and complex cash structuring schemes. + Identify and analyze records of outside agencies to facilitate investigations including credit bureau records, police, and court records. + Make recommendations for closing customer accounts/relationships based on investigation. + Correspond with employees and customers in connection with matters such as structuring. + Conduct training of more junior BSA/AML team members. + Review and provide feedback on work performed by more junior BSA/AML team members. + Support management in the day-to-day compliance efforts with AML/KYC requirements. + Other duties as assigned. + Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by ones duties. Education: + High School Diploma or equivalent + Bachelors degree preferred + CAMS certification preferred Experience: + General office experience preferred + Minimum of two years in banking operations, financial investigations, or investigative law enforcement experience related to anti-money laundering Skills & Knowledge: + Knowledge of banking transactions, + Excellent organizational skills, + Strong analytical, deductive reasoning, and judgment skills, + Ability to communicate effectively to management both orally and in writing, + Ability to work independently with minimal supervision while performing multiple tasks and meeting challenging deadlines, + Extremely detail oriented, high degree of accuracy, + Excellent computer skills with the ability to learn additional computer skills with ease, + Excellent working knowledge of Microsoft Office Suite and experience using internet search engines Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.