SUMMARY

Assist with day-to-day interface and provide customer service with Department of Energy (DOE) Hanford employees, general site services contractors, Landlord/Building Manager and with the General Service Administration (GSA) Property Manager at various locations. Assist with backup coverage in all DOE Hanford  leased properties as needed to ensure all inquiries and requests made by DOE office tenants are responded to and resolved in a timely manner.

 

ESSENTIAL DUTIES & RESPONSIBILITIES

Analyze and make recommendations for the improvement of management systems. Work closely with GSA, the Lessor, and DOE Facility Program Manager. Track lease information with regards to square footage information, pictures, and any other important  building issues. Track and maintain Auto-Cad Drawings of building floor plans of DOE facilities maps and assigned occupancy of the applicable space. Track and coordinate work being performed and any major shutdowns. Coordinate, schedule, sequence, and analyze safe furniture layout of personnel moves (furnishings, files, etc.). Ensure management/union approval process is followed. Maintain furniture and property (to include but not limited to landline and digital cell phones) inventories, assist with excess of unnecessary and damaged furniture, and organize deliveries to and from and for the DOE-occupied spaces within GSA-owned facilities and mobile units on the Hanford site (subject to change). Manage, assign, and collect all keys to/from tenants while working closely with Physical Security, monitoring and overseeing the Facility Automated Access Controls  within the KOLTS system (keys) and OnGuard (proximity) physical access control system. Coordinate with the GSA in support of parking needs  and other property matters that arise at the Federal Building for the remaining federal/direct support to federal occupants. Assist with interface on building issues, which include but are not limited to building renovations and modifications, ordering services, notifications, janitorial contract, building/employee needs, carpentry services, and new wiring installation for data and electrical ports. Monitor lessor performance of all services required under the lease agreement, janitorial services, and basic contracted services, periodic service tasks, and any special requests. Provide escort services when needed. Oversee visitors, vendors, craft, and maintenance services withing the building daily. Schedule building maintenance and repairs with Building Maintenance that affect normal building operations. Assist with market research for associated supplies to support and maintain all property  and/or building needs, complying with specific requirements. Collect data to support budgeting activities for additional building services, furniture, and special needs/ergonomic evaluations. Helps maintain and track all IT equipment and hardware within the building identifying  locations and users. Assist in the review of DOE HFO facility procedures. Support implementation of building emergency program FERO (Facility Emergency Response Organization; BW, SAM & PAAs) and oversee the FERIB bulletin board postings for emergency contacts and important facility related information. Maintain and stock all first aid supplies, restock kits and work with the emergency action team as needed. Support facility activities and projects within the building with timely notices and posted  signage. Participate in SSD team weekly meeting. Manage multiple projects at one time and ensure a timely completion. Act as the point of contact for building tenants. Respond to any potential after hours calls. Maintain regular and punctual attendance. Perform additional duties as assigned.

 

SUPERVISORY RESPONSIBILITIES

None.