Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

Role Summary:

We are looking for a qualified Bureau Support Associate to join our Trade Bureau Team. You will support various operational responsibilities, including daily bureau support tasks, handling email inquiries, managing deliveries, and following company policies. Administrative professionals are crucial in enhancing efficiency, delivering excellent customer experiences, and streamlining processes.

As a Experience documenting customer issues in detail and proactive Bureau Support Associate, you will verify payment records provided by clients, ensuring they comply with guidelines and meet Trade Bureau requirements. Additionally, you will assist the team with various administrative tasks as assigned.

 

Here are some primary responsibilities for this role:

What you'll need to bring to the party

Good analytical and problem-solving skills.Detail-oriented with a high level of accuracy in all tasks.Experience handling support requests from a variety of different channels and manage time effectively.Ability to work independently and as part of a team.Basic accounting knowledge is an added advantage.Experience interpreting and responding to customer questions and requests, for interacting with internal and external stakeholders.Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

 

What you'll do

Verify data submitted by clients to ensure accuracy and compliance with guidelines.Maintain accurate and organized records of all verification activities.Handle daily email inquiries and respond promptly and professionally.Collaborate with team members to improve processes and enhance efficiency.Administrative duties to support Trade Bureau Team.Collaborate with team members for data compilation and assist the manager with reporting tasks.Perform and achieve the KPI as assigned.Contribute to team effort by accomplishing related results as needed.

Qualifications

More About You:

Diploma/Bachelor Degree in business administration, finance, accounting, commerce or equivalentFresh graduates are highly encouraged to applyGood communication skills in English - both verbal and writtenProactive and strong sense of responsibilities

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

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