Take on the challenge of synchronizing efforts across diverse products and interpreting operations data for growth opportunities. Unleash your potential in a role that lets you shape change initiatives and strategize resource allocation.
Market Data Services Control is a global team responsible for all controls surrounding Market Data commercials and the translation of these in market data inventory systems and policies. The team provides consultancy to development teams on how to build high performance applications using market data to help manage risk, discover, and exploit trading opportunities. The Business Access Control team works to ensure data integrity and proper allocation of charges.
As a Senior Product Portfolio Operations Associate in Market Data Services Control, you are a significant contributor to your team with a strong knowledge of optimization and integration. You understand what it takes to bring together all the key elements of a product line and its products to ensure coordinated outcomes.
Job responsibilities
• Creates synergies across products to ensure successful delivery against business objectives
• Collects key inputs from across products to ensure the full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs
• Calculates metrics for portfolio management operations and analyzes data for areas of opportunity
• Develops change initiative materials and change timelines
• Assists in the product-level collection strategy consisting of controls, financials, and resourcing needs
• Responds to client tickets in the queues while meeting the service level agreements (SLAs)
• Maintains accurate and up-to-date inventory in the OptimizeSpend/Financial Information Tracking System (FITS)
• Troubleshoots user and application entitlement issues
• Performs month-end activities including: user location checks and relocations, reviewing terminated users, and service usage review for cost savings
• Acts as the data guardian for Market Data systems, including Refinitiv Data Access Control System (DACS) and Bloomberg Entitlements Management and Reporting System (EMRS); manages software upgrade testing, validations, and signoffs
• Maintains a control mindset by staying alert to issues and risks, liaising with vendors on market data services, managing the team’s shared mailbox, and organizing critical documents systematically
Required qualifications, capabilities, and skills
• 3+ years of experience or equivalent expertise in program management or performance optimization
• Proven ability to implement operational effectiveness initiatives
• Prior working exposure to operations of the product development life cycle and agile methodologies
• Effective team player balanced with being a self-starter, able to work autonomously
• Proven time management skills: efficient at multi-tasking and able to work under pressure to deliver multiple business demands on-time, to a high standard
• Detailed understanding of Microsoft Office applications (Excel, Word, Outlook etc.)
• Creative problem solver with ability to perform well under pressure
• Detail oriented, with a highly disciplined approach to process and quality control
• Ability to learn quickly, multi-task and self-manage priorities
• Excellent client communications skills, verbal and written
• Flexibility with schedule, if necessary
Preferred qualifications, capabilities, and skills
• Previous experience with Market Data systems such as OptimizeSpend, Refinitiv Data Access Control System (DACS), Bloomberg Entitlements Management and Reporting System (EMRS)
• Previous Accounting background
• Knowledge of key market data offerings from vendors such as Bloomberg, London Stock Exchange (LSEG)/Refinitiv, Factset etc.
• Understanding of Market Data Distribution and Licensing, and Audit