We are seeking a talented individual to join our UK Commercial & Corporate (UK C&C) Operations team at Marsh. This role will be based in the UK. This is a hybrid role that has a requirement of working at least three days a week in the office. The BA Manager will be the leading interface and point of liaison between the UK C&C Operations BA team and business stakeholders, as well as IT/3rd Party Software Houses (SWHs), to optimally integrate business processes, solutions, and technology from design through to implementation and transition into BAU.

We will count on you to:

Deliver requirements for the business while understanding the strategic direction, FCA and London Market regulations, and detailed knowledge of business processes and challenges.

Support the UK C&C Operations team in developing options for tactical and strategic solutions.

Create feasibility studies to inform business decisions on proposed work.

Establish two-way communication channels between the business and IT/3rd Party SWHs to maximise understanding of key drivers.

Evaluate business processes, anticipate requirements, and develop and implement solutions for improvement.

Provide training, coaching, and guidance to junior team members, ensuring solutions meet business needs.

What you need to have:

Superb communication and stakeholder management skills, including the ability to communicate across project/programme teams and with the business to Executive level.

Experience in insurance applications, including end-to-end processes, testing, workflow management, and financial transactions.

A solid understanding of insurance technology to support business strategy in line with the insurance underwriting lifecycle.

What makes you stand out:

Experience of working within an Agile delivery team and familiarity with insurance platform and product development.

Excellent analytical and interpretive skills, including documentation of functional and non-functional requirements.

Innovative and adaptable approach to problem-solving, with the ability to drive efficiency through business process management.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.