Find Your Spot at Humber
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

Job Details:
Position Title: Business Analyst, Digital Identity
Status: Full Time Administrative Contract
Hours: 37.5 hours per week
Faculty/Department: Information Technology Services
Campus/Location: North Campus
Minimum Starting Salary:$95,910; starting salaries are determined based on qualifications and years of related experience.

About the Information Technology Services at Humber:

Humber Digital Innovation, Information Technology Services provides leadership for the continuous development of digital experiences delivered on a secure, flexible, and dependable IT environment built on a foundation of transparency, collaboration, client focus, and respect. Together we transform client ideas into results, leverage technology to enable student engagement and success, support students and employees in the journey of discovery, deliver integrated digital solutions to improve collaboration and communication across the Humber community, and improve business processes to enable better decision-making. Digital Innovation, Information Technology Services is always striving to enhance the digital experience for students, staff, and visitors.

About the Business Analyst, Digital Identity Role:

Under the general direction of the Product Owner for Digital Identity, the Business Analyst, Digital Identity, plays a critical role in supporting Humber's transformation of identity and access management solutions. The Digital Identity portfolio at Humber encompasses centralized identity management, access and authorization, user lifecycle management, and the integration of key enterprise systems including Microsoft Entra ID, Salesforce, and MuleSoft.

Key responsibilities include:

Requirements Gathering: Engaging with stakeholders to elicit, document, and analyze business requirements for digital identity initiatives. Collaborate to help advance portfolio requirements.Business Process Analysis: Analyzing existing business processes and workflows, identifying opportunities for improvement and optimization. Support current and future state analysis documentation.Documentation: Developing requirement specifications, process models, and project backlog items to effectively communicate business needs to technical teams. Collaborate with teams to translate requirements into epics, features, and user stories.Relationship Management: Establishing and maintaining strong relationships with key stakeholders across different portfolio streams to ensure alignment of digital identity initiatives.Solution Assessment: Evaluating proposed solutions to ensure they align with business requirements and objectives.Gap Analysis: Identifying gaps between current and desired processes, and proposing effective solutions to address those gaps.Feasibility Studies: Assessing the viability and feasibility of proposed solutions in partnership with technical teams.Change Management: Supporting change management efforts related to the implementation of new identity solutions and technology improvements.Business Case Development: Assisting in the development of business cases to prioritize work at both the portfolio and team level

Find Your Spot at Humber
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

Job Details:
Position Title: Business Analyst, Digital Identity
Status: Full Time Administrative Contract
Hours: 37.5 hours per week
Faculty/Department: Information Technology Services
Campus/Location: North Campus
Minimum Starting Salary:$95,910; starting salaries are determined based on qualifications and years of related experience.

About the Information Technology Services at Humber:

Humber Digital Innovation, Information Technology Services provides leadership for the continuous development of digital experiences delivered on a secure, flexible, and dependable IT environment built on a foundation of transparency, collaboration, client focus, and respect. Together we transform client ideas into results, leverage technology to enable student engagement and success, support students and employees in the journey of discovery, deliver integrated digital solutions to improve collaboration and communication across the Humber community, and improve business processes to enable better decision-making. Digital Innovation, Information Technology Services is always striving to enhance the digital experience for students, staff, and visitors.

About the Business Analyst, Digital Identity Role:

Under the general direction of the Product Owner for Digital Identity, the Business Analyst, Digital Identity, plays a critical role in supporting Humber's transformation of identity and access management solutions. The Digital Identity portfolio at Humber encompasses centralized identity management, access and authorization, user lifecycle management, and the integration of key enterprise systems including Microsoft Entra ID, Salesforce, and MuleSoft.

Key responsibilities include:

Requirements Gathering: Engaging with stakeholders to elicit, document, and analyze business requirements for digital identity initiatives. Collaborate to help advance portfolio requirements.Business Process Analysis: Analyzing existing business processes and workflows, identifying opportunities for improvement and optimization. Support current and future state analysis documentation.Documentation: Developing requirement specifications, process models, and project backlog items to effectively communicate business needs to technical teams. Collaborate with teams to translate requirements into epics, features, and user stories.Relationship Management: Establishing and maintaining strong relationships with key stakeholders across different portfolio streams to ensure alignment of digital identity initiatives.Solution Assessment: Evaluating proposed solutions to ensure they align with business requirements and objectives.Gap Analysis: Identifying gaps between current and desired processes, and proposing effective solutions to address those gaps.Feasibility Studies: Assessing the viability and feasibility of proposed solutions in partnership with technical teams.Change Management: Supporting change management efforts related to the implementation of new identity solutions and technology improvements.Business Case Development: Assisting in the development of business cases to prioritize work at both the portfolio and team level

About You:
You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success If this sounds like you, keep reading:

Education

A degree in a Business or Technology discipline.Certifications in Business Analysis (e.g., CBAP, CCBA) or Change Management (e.g., Prosci) are considered an asset.

Experience/Skills

A minimum of three years of experience in business analysis, preferably in identity and access management, IT, or digital transformation.

Experience in post-secondary education or the public sector is an asset.Strong analytical skills with the ability to assess complex business processes and identify optimization opportunities.Excellent written and verbal communication skills, with the ability to clearly explain technical concepts to non-technical audiences.Proficiency in documenting requirements, use cases, and business processes.Demonstrated ability to build and maintain positive working relationships with stakeholders.Proactive problem-solving and decision-making skills.Experience with agile methodologies and tools (e.g., Azure DevOps, Jira, Confluence).

If this sounds like you, we'd love to hear from you At Humber Polytechnic we don't just accept difference we celebrate it Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we're looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber

What's in it for you?

An opportunity to be a part of building Humber's future. Be part of a diverse, hard-working, and supportive team.Tools and technology that will allow you to succeed at your job.Amazing perks

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted.

Equity, Diversity, and Inclusion
Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.

Accommodation
Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement
At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment (humanrights@humber.ca).

About You:
You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success If this sounds like you, keep reading:

Education

A degree in a Business or Technology discipline.Certifications in Business Analysis (e.g., CBAP, CCBA) or Change Management (e.g., Prosci) are considered an asset.

Experience/Skills

A minimum of three years of experience in business analysis, preferably in identity and access management, IT, or digital transformation.

Experience in post-secondary education or the public sector is an asset.Strong analytical skills with the ability to assess complex business processes and identify optimization opportunities.Excellent written and verbal communication skills, with the ability to clearly explain technical concepts to non-technical audiences.Proficiency in documenting requirements, use cases, and business processes.Demonstrated ability to build and maintain positive working relationships with stakeholders.Proactive problem-solving and decision-making skills.Experience with agile methodologies and tools (e.g., Azure DevOps, Jira, Confluence).

If this sounds like you, we'd love to hear from you At Humber Polytechnic we don't just accept difference we celebrate it Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we're looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber

What's in it for you?

An opportunity to be a part of building Humber's future. Be part of a diverse, hard-working, and supportive team.Tools and technology that will allow you to succeed at your job.Amazing perks

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted.

Equity, Diversity, and Inclusion
Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.

Accommodation
Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement
At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment (humanrights@humber.ca).