Description Do you want to join an innovative team of engineers and analysts who use machine learning and analytic techniques to create state-of-the-art solutions for providing better value to Amazon's Sellers and Customers? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real-world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Business Intelligence team within Defect Prevention and Reconciliation (DP&R). The Defect Prevention and Reconciliation team is looking for a Business Analyst who will enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. You will analyze and solve business problems with focus on understanding root causes and driving forward-looking opportunities. You will communicate analysis and metrics insights to stakeholders and business leaders, both verbally and in writing. These analytics and metrics will help ensure we are focused on what’s important, enable clarity and focus, and partner with internal stakeholders to help drive the business of Fulfillment by Amazon (FBA) Selling Partners. Fulfillment by Amazon (FBA) is built around Amazon’s world class capabilities in ordering, fulfillment, transportation and Customer service. By leveraging our current scale and supply chain, FBA can provide a low cost alternative for fulfillment and enable third party Sellers to rapidly grow their business. Fulfillment by Amazon (FBA) is an Amazon service for our sellers. The FBA team partners with sellers and our Amazon fulfillment centers to create a seamless experience for sellers to leverage our world-class facilities. Key job responsibilities - Retrieve and analyze data using SQL, Excel, and other data management systems. - Monitor existing metrics and create/implement new metrics where needed, partnering with internal teams to identify process and system improvement opportunities. - Design and implement reporting solutions to enable stakeholders to manage the business and make effective decisions. - Support cross-functional teams on the day-to-day execution of the existing program implementation. - Drive small to medium operational enhancement projects. Basic Qualifications - Bachelor's degree or equivalent - 3+ years of business analyst, data analyst or similar role experience - 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience - Experience defining requirements and using data and metrics to draw business insights - Experience with Excel - Experience with SQL Preferred Qualifications - Experience making business recommendations and influencing stakeholders Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,900/year in our lowest geographic market up to $143,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.