Are you interested in using data analysis to identify opportunities to improve the experience of Amazon's customers? North American Sort Centers' (NASC) Strategy & Analytics team is relentlessly focused on on-time delivery. We dig deep into the details of how our complex fulfillment supply chain works and obsess over finding ways to ensure our customers get their packages on time, every time.

As a Business Analyst, you will help develop analytics solutions to drive deep dives, provide insights into operational health, and develop KPIs from scratch. You will transform data into actionable business information, and will make it readily accessible to stakeholders across the organization. You will own creation and management of large datasets, reports, dashboards and data pipelines. You will interact with internal program/product owners and technical teams to gather requirements, structure scalable and data-oriented solutions, and gain a deep understanding of key datasets. You will design, implement and drive adoption of new analytic technologies and solutions and promote industry standard best practices. You will be responsible to tune query performance against large and complex data sets. You will help translate analytics insights into concrete, actionable recommendations for business or product improvement. If this sounds exciting to you, please read on!

Key job responsibilities
- Work on data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.
- Retrieve and analyze large sets of data using Excel, SQL, and other data management systems.
- Design and implement reporting solutions to enable stakeholders to manage the business and make effective decisions.
- Take ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.
- Build and managing related key performance indicators (KPI's) to measure, control, and benchmark reporting processes.
- Monitor existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.
- Support cross-functional teams on the day-to-day execution of new and existing programs.