Job Seekers, Please send resumes to resumes@hireitpeople.com DUTIES & RESPONSIBILITIES: Conduct user research to assess customer pain point and identify opportunities and risks on improving customers Digital experience. Capture requirements from various stakeholders, synthesize them with scope and priority, expected behavior, and risks associated with the request Work with design team and involved in various brainstorming session and sketch session to discuss the business scope, provide design feedback in terms of performance, customer experience and security measures before sharing with business stakeholders to finalize the design. Perform GAP Analysis and document the gap between the existing established business requirements and the as is business model to define requirements for the procurement of a new system Identify different issues/risk associated with the Epic/Feature/Stories, communicate with business team or Product owner and determine the risk mitigation plan with the team to tackle the challenge Ensure productivity of the team by creating and maintaining documentation Responsible for creating various user flow diagram, data flow diagram, and various ad-hoc reports as per business request. Assess various documentation of the project to provide feedback on the team needs. Responsible to coordinate between State Agency Project Manager & Vendor to run the process flawless. Create business, logical and physical data model

KNOWLEDGE & EXPERIENCE:

Knowledge of business analysis Knowledge of requirements traceability Knowledge of requirements elicitation Knowledge of developing test cases and scenarios Knowledge of the software development lifecycle and the implementation of Software as a Service (SaaS) solution Knowledge of As Is and To Be Modelling Experience in the standard concepts, practices, and deliverables related to Business Analysis in support of software development projects Experience: 5 years in business analysis and testing Experience in the implementation of Salesforce applications preferred Experience with all the aspects of the Software Development Life Cycle (SDLC) - Experience with large scale system modernization preferred but not required Collaborate with business partners (State Agency & Vendor) at various levels to research and validate functional requirements, technical requirements and use cases Create detailed functional designs, process flows and use cases Review, comment, follow-up and target reported defects and enhancement requests Participate in user meetings to gain understanding of customer processes, ideas and issues Work closely with vendors/developers to ensure the product is being built to specifications Collaborate with team members throughout the Software Development Life Cycle process for requirements gathering, feedback on proposed designs and models, and user acceptance testing Use best practice risk management, anticipate and assess risks and create mitigation plans Ensure quality, accuracy and completeness of customer Ability to translate high-level business and user requirements into functional requirements specifying an appropriate level of detail suitable for use by those must base their work on the requirements. Participate in requirements prioritization and facilitate the negotiation of requirements amongst multiple stakeholders. Manage requirements traceability information and track requirements status throughout the project. Manage changes to baselined requirements through effective application of change control processes and tools.

REQUIRED SKILLS:

Must have 5 years related work experience: Business analysis Duties/Responsibilities Development and documentation of requirements (business needs) for new and existing system to address legislative changes Develop Requirements Traceability Matrix to ensure all requirements can be tested Develop Use Cases and an oversees User Acceptance Test (UAT) Development of test plans and data, the creation and development of test scenarios performs unit, load and performance testing in addition to integration testing Take part in project and team meetings Provide routine reports to DOL Supervisors and Managers Actively contribute as an expert or actual designer Create business, logical and physical data models Create Process and Data Maps Create As Is and To Be Models Create Training Manuals Superior planning skills with the ability to handle large workload and facilitate the activities of dynamic workgroups Strong technical problem-solving skills, with an ability to troubleshoot complex application issues Exceptional research skills and resourcefulness Proven ability to lead diverse groups of resources to solution agreement by leveraging influencing skills to drive consensus Effective communication skills; listening, written and verbal; ability to communicate complex concepts to both technical and non-technical stakeholders Experience user of MS Excel, MS Word, MS Visio, MS Teams and MS PowerPoint

Experience required: 5-10 Years