Job Description: + Evaluate commercial IT software product(s) and recommend solutions for IT assets. + Evaluate historical IT Asset Management (ITAM) data to determine best archive solution. + Conduct meetings and workshops to gather requirements for ITAM implementation. + Document workflow design, configurations and customizations. + Work with developers on migration plan to ensure mini disruption to operations to align with ITIL best practices. + Assist with data analysis and data cleansing. + Develop test cases, execute test plans, log defects for UAT. + Prepare training materials and job aids. + Coordinate and conduct UAT and training sessions. + Track and report UAT and training progress to project manager. Basic Qualifications: + Experience in accessing software and organizational requirements to propose recommendations. + Experience in requirement gathering and converting general business terminology into specification document. + Ability to facilitate meetings, workshops, and interviews with stakeholders in the project. + Good understanding of IT Asset management and ITIL processes for best practices + Experience with IT asset management workflow design and ability to prepare process flow diagrams, job aids and documentation. + Experience in software quality assurance, including testing methodologies, test case creation, and defect tracking. + Good understanding of relational database and data driven software design. + Experience in data analysis and report creation. + Knowledge of BMC Remedy, IBM Maximo and IT Asset Management is preferable