Complete Description:
Business Analyst six years experience in the supervision, research, analysis, evaluation, design/redesign, development, integration, and implementation of large scale govenrment business processes and systems. Identify problems and developing solutions that achieve optimum performance and cost effectiveness.
•Serve as the Senior Analyst on projects to gather requirements, document existing business processes, and make recommendations on how to improve existing business work flows and processes.
•Gather requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
•Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
•Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements (Business Requirements Document), iii. Use Cases, GUI, Screen and Interface designs).
•Utilize experience and knowledge in using enterprise-wide requirements definition and management systems and methodologies.
•Successfully lead and support multiple initiatives simultaneously.
•Work independently with users to define concepts and under direction of project managers and application developers.
•Drive and challenge business units on their assumptions of how they will successfully execute their plans.
•Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
•Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
•Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
•Develop requirements specifications according to standard templates, using natural language.
•Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. Make recommendations based on best practices and industry standards.
•Be the liaison between the business units, technology teams, and Office of Information Technology Managers.
Behavior Characteristics:
•Possesses detailed understanding in the areas of application programming, database and system design.
•Understands Mainframe, Internet, Intranet, Extranet andclient/server architectures.
•Understands legacy and web base systems.
Skills:
Skill
Required / Desired
Amount
of Experience
Expertise Rating
SDLC
Required
12
Years
3 - Expert
SQL
Required
5
Years
2 - Proficient
Database Design
Highly desired
5
Years
2 - Proficient
Unemployment Insurance (UI) Tax and Benefits Knowledge
Nice to have
2
Years
1 - Basic
JCL
Nice to have
5
Years
2 - Proficient
.NET
Highly desired
5
Years
2 - Proficient
Reporting Tools
Highly desired
5
Years
2 - Proficient
C#
Desired
5
Years
3 - Expert
Analyze business & technical processes for websites
Required
12
Years
3 - Expert
Documentation experience for web specifications, business rules & flow
Required
4
Years
3 - Expert
Solving bus. & Tech. problems independently, creating innovative solutions
Required
12
Years
3 - Expert
Analyze CMS processes and write user manuals for non-technical users
Required
4
Years
3 - Expert
COTS CMS
Required
4
Years
3 - Expert