Business Analyst Arlington, Virginia **Open to Remote** Contract $65/hr - $75/hr Business Analyst The company is located in Reston, VA and will remain 100% remote. **What You Will Be Doing:** + Collect, organize, and analyze data from various sources such as ServiceNow, Excel, Word, SharePoint, and other business databases. Ensure data completeness and resolve discrepancies. + Collaborate within a team, gather feedback on data results from technical members, and offer constructive challenges. + Generate accurate, properly formatted monthly Service Level Availability reports for customers. + Provide timely communication on report statuses, issues, and risks to stakeholders, cross-functional teams, and managers. + Maintain detailed records of customer go-live events, data, and report results. + Assist the Business Support Management team as needed, including: + Developing and maintaining standard operating procedures and knowledge base articles. + Conducting business process training. + Contributing to the maintenance of project management standards, process improvements, and best practices. **Required Skills & Experience:** + Bachelor’s degree with 3 years of experience, or Master’s degree. + At least 3 years of analytical experience. + Advanced proficiency in MS Excel; VBA scripting experience is a plus. + 2 years of experience in Cloud/IT operations, software engineering, systems engineering, or a related field. + Experience collaborating with technical teams. + Strong verbal, written, and interpersonal communication skills. + Preferred experience with SAP Analytics Cloud, Tableau, or similar business intelligence tools, including developing and maintaining data models, reporting, and visualizations. + Preferred experience with ServiceNow. + Strong work ethic and commitment to quality. + In-depth understanding of business process and cloud technology requirements, especially SaaS. + Excellent analytical and organizational skills, with the ability to manage multiple priorities. + Ability to adapt and shift priorities efficiently when needed. + Demonstrated ability to work independently and resolve complex issues. + Self-motivated, with the ability to work under pressure and deliver high-quality results. + Builds strong partnerships with both internal and external stakeholders. + Actively contributes to fostering collaboration. + Communicates key information in a timely manner, offering constructive feedback to cross-functional teams and managers. + Ability to quickly learn new functional and technical concepts. + Exceptional verbal and written communication and interpersonal skills. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position doesn’t provide sponsorship. **You will receive the following benefits:** + Medical Insurance - Four medical plans to choose from for you and your family + Dental & Orthodontia Benefits + Vision Benefits + Health Savings Account (HSA) + Health and Dependent Care Flexible Spending Accounts + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance + Hospital Indemnity Insurance + 401(k) including match with pre and post-tax options + Paid Sick Time Leave + Legal and Identity Protection Plans + Pre-tax Commuter Benefit + 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance. **Posted by:** Ashton Corbett **Specialization:** Business Analyst