business analyst. + frederick , maryland (remote) + posted october 10, 2024 **job details** summary + $65 - $75 per hour + temp to perm + bachelor degree + category computer and mathematical occupations + reference1068722 job details job summary: Randstad Federal is seeking a Business Analyst in support of program at IRS location: Frederick, Maryland job type: Contract salary: $65 - 75 per hour work hours: 8am to 4pm education: Bachelors responsibilities: Key Responsibilities: + Conduct stakeholder engagement sessions using User Experience/Human Centered Design methodologies + Create detailed process maps and user journeys, refining use cases to reflect common and impactful user actions + Participate in Agile ceremonies, supporting efficient configuration and implementation of new systems + Validate use cases and create user stories that accurately represent business requirements + Collaborate with UI/UX designers to ensure the interface meets business requirements and supports seamless data flow + Assist in integrating AI tools to enhance user experience and automate tasks, ensuring compliance with federal guidelines + Work with clients to define platform Key Performance Indicators (KPIs) and metrics + Collaborate with diverse teams including Data Scientists, ML Engineers, UI/UX Designers, and Full Stack Developers + Create and maintain comprehensive business and technical documentation Required Skills and Experience: + strong background in business analysis and domain expertise relevant to the project. + Experience with User Experience/Human Centered Design methodologies + Proficiency in creating process maps, user journeys, and use cases + Knowledge of Agile methodologies and ITSM processes + Familiarity with AI and machine learning concepts and their business applications + Experience in defining and monitoring KPIs and performance metrics + strong communication and stakeholder management skills + Ability to work effectively in cross-functional teams + Experience with large-scale enterprise projects and federal compliance requirements qualifications: + Experience level: Experienced + Minimum 5 years of experience + Education: Bachelors skills: + Business AnalysisEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.