The Opportunity

As a Business Analyst, you’ll navigate the intricate landscape of insurance industry inclusive of Annuity, Life and Disability Insurance and be immersed in a challenging environment, partnering with diverse teams to shape and optimize our insurance offerings, ensuring they remain competitive and beneficial to our clients.

The Team

Our team is deeply motivated by the knowledge that our work has a profound impact on individuals’ lives.  Recognizing the importance of security in the face of unexpected life events, this team is driven to provide the best insurance technology solutions to our clients.

The Impact

Seasoned individual capable of handling broad scope projects and can work independently on multiple project tasks. This includes leading business analysis across multiple parallel initiatives.Proficient in defining business and/or systems scope and objectives based on both user needs and a good understanding of applicable industry requirements. This includes the ability to facilitate requirements gather sessions and document business system requirements and use cases.Works very closely with both business and technical stakeholders and seeks opportunities to improve the way we operate business.Assist other team members with understanding the business requirements and provides business analysts on the team with mentorship and coaching.Participate in all phases of project planning, development and testing and collaborates with business and systems experts.Lead analysis of business processes, procedures, data and rulesMay provide oversight of overall quality of work productNegotiate and influence requirements directionLead/consult on escalated support issues and root cause analysis

The Minimum Qualifications

Bachelors degree5+ years of experience in a Business Systems Analyst or similar role2+ years of experience in any of the fields of life, annuity or disability insurance

The Ideal Qualifications

8+ years of experience in a Business Analyst and/or Business Systems Analyst role3+ years of experience in any of the fields of life, annuity, or disability insuranceKnowledge of insurance products, regulations, underwriting, claims processesAbility to influence peers, leaders and business customersSkilled in problem solving and technical analysisStrong organizational skills and attention to detailEffective relationship building skillsExcellent written and verbal communication skillsSeasoned individual capable of handling broad scope projects that have short to long-term focus

What to Expect as Part of MassMutual and the Team

Regular meetings with the ETX Product teamsFocused one-on-one meetings with your managerAccess to mentorship opportunitiesNetworking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource GroupsAccess to learning content on Degreed and other informational platformsYour ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

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MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. EEO Statement (Opens in new window)

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Salary Range: $88,300.00-$115,900.00