Business Analyst
Kforce
Kforce has a client in Jacksonville, FL that is seeking a dynamic and skilled Business Analyst with experience in banking, fraud prevention, and payments. If you have a passion for leveraging data to drive business decisions and a keen eye for detail, we want to hear from you!
Roles and Responsibilities:
* Business Analysis: Conduct in-depth analysis of business processes, workflows, and systems within the banking, fraud prevention, and payments domains
* Requirements Gathering: Work closely with stakeholders to understand business needs, document requirements, and define project scope
* Process Improvement: Identify opportunities for process optimization and recommend data-driven solutions to improve efficiency, reduce costs, and enhance customer experience
* Fraud & Payments Analysis: Analyze fraud detection patterns, payment processing systems, and related data to support the development of strategies for mitigating risks and improving service delivery
* Reporting & Documentation: Create and maintain detailed documentation, including business process models, technical specifications, and user stories
* Data Analysis: Use advanced Excel capabilities to analyze large datasets, identify trends, and provide actionable insights
* Presentation & Communication: Develop compelling PowerPoint presentations to communicate findings, recommendations, and updates to senior leadership and stakeholders
* Collaboration: Work cross-functionally with product managers, developers, and other departments to ensure successful implementation of projects
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