Business Analyst
Hire IT People, LLC
Job Seekers, Please send resumes to resumes@hireitpeople.com In this role the consultant will be expected to play multiple roles from Requirements Gathering, Process Analysis, Technology Solution Development, System Configuration and Small Project Management.BA Core ResponsibilitiesGeneralLeadershipKnowledge of approaches, tools, and techniques for gaining the cooperation and support of others.Decision Making and Critical ThinkingCreatively applying knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organization, operations or process problems.Ability to prioritize work based on business need and impactFlexibility and AdaptabilityKnowledge of successful approaches, tools and techniques for dealing with changes and adapting to a changing environment including the ability to manage multiple priorities.Problem SolvingAbility to use knowledge, experience and creativity to solve daily challengesInnovationKnowledge of approaches, tools and techniques for promoting innovative, original thinking and applying it to existing and emerging situations.Conflict ResolutionFacilitate solutions agreeable by multiple parties engaged in disagreement, dispute or debateCommunicationAbility to effectively transmit, receive and accurately interpret ideas, information and needs through the application of appropriate communication behaviors, tools and techniques.Project ExecutionRequirements, Documentation, and Design (functional, technical, interface, use cases)Collect, review, analyze, manage, system and user requirements from businessDevelop functional requirements & testing scenarios that can be used to develop internal design specifications for systems or servicesDetermine interface requirementsDocument detailed functional & data business requirements, process flows, use cases, project plans & information needsAnalyze/understand business challengesMap current business processes to the new system or serviceTestingCreate test scenarios that match the functional specifications developedPerform QA testing, coordinate UAT testingAnalyze test results and document defects to resolve with technical teamProject Delivery (Go-Live)Develop cutover plan to implement in environmentEnsures business requirements meet those defined by the businessHyper-care for business unitTraining (Users, Team Members, etc)Ensure training needs are met for new or existing applicationsSkills/KnowledgeTechnicalSDLC/ITILUnderstanding and execution of SDLC and ITIL processes.Experience gathering requirements for business application development efforts, enhancements or projectsPrimary and Related Technology (Software/Hardware)Create process business flow diagrams (Visio)Knowledge of basic accounting and GL principlesUnderstanding of File Transfer Interfaces and APIsFinancialGL KnowledgeBasic understanding of chart of accounts classifications and usageBasic understanding of standard billing flowBasic understanding of profit/lossProcessManagementProject management skills involving small to mid-size projects.Issue ResolutionIssue tracking skills, documenting and communicating issues/defects to the appropriate level of detail for business users and technical teams.DocumentationStrong documentation experience in creating detailed use case documents, functional documents, reporting and interface specifications.
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