Complete Description:
The Business Analyst is responsible for a full range of activities which ensure the operational effectiveness and excellence of the Business and IT organizations performance within DHS’s Central Office and the Divisions. The BA will document and design/redesign workflows and make appropriate recommendations that will positively impact Business Units’ operations. The BA will identify and analyze and document Business Requirements and Technical Specifications for the purpose of developing software or technological solutions. The BA will be the functional expert on specified System applications and will be the single point of contact between the Business Units and IT’s Application Development and Support Unit. The BA will coordinate with the appropriate Business Unit SME’s and IT staff that they are adhering to a structured SDLC methodology from Requirements gathering to User Acceptance Testing. Ideally, any State Government experience would be a huge plus.
DUTIES and RESPONSIBILITIES
? Understand the Client’s business requirements and business process flows and then translate them into comprehensive, accurate and quality software requirements/specifications
? Collect and analyze the project’s business requirements and transfer that knowledge to the Systems Development team
? Evaluate data collected through Interviews, business process analysis, surveys and or JAD (Joint Application Development) sessions
? Provide suggestions to the Application Development team during the development stage of the software to ensure the Client’s business needs are met
? Prepare accurate and detailed Requirements documents, User interface guides, and functional Specification documents
? Communicate effectively with DHS Business Clients and IT staff on functional requirements like Business Rules, Screen layouts, data mapping analysis, system interfaces and GUI designs
? Document the acquired results of the analysis and workflows as well as obtain sign-off from the appropriate client
? Translate the Business Requirements into System Specifications, documenting data/table requirements, screen layouts, report format and contents, system functional capabilities, etc.
? Escalate any Project related issues or potential impediments to a Project’s schedule or deliverable
? Develop, document and execute test cases and scripts and coordinate UAT Testing with the Business Users
? Coordinate with the Business and IT teams who are involved in the Testing process and are responsible for validating test results and or follow up on any outstanding testing issues
? Document and manage any Change Requests related to the working Project
? Assist the PMO office in the introduction of any new software or technology tools, Templates, Policies, Procedures, and or best practices
? Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and keeping abreast of state of the art practices
? Performs any other duties as assigned by Management
SKILLS AND QUALIFICATIONS
? Familiar with developing systems via a structured SDLC methodology
? Excellent communication skills (verbal and writing) for conducting interviews, running JAD Facilitation sessions, and conducting team meetings
? Experienced writing Test Scripts, conducting Test runs and coordinating UAT testing with Business Users
? Advanced skills in MS Word, Outlook, Excel, Powerpoint and Visio
? Ability to document and analyze complex business processes and propose redesigns or areas for improvement
? Familiar with working in a PMO office and their Tools, templates, best practices
? Ability to make effective decisions under pressure
? Ability to gather and interpret relevant data and information
? Any Report Writing capability with Web Focus, SQL Scripts would be a plus
? Any familiarity with ASP.Net SQL Server, Java Script, etc would be a plus as well as any exposure to Visual Studio 2010
PROFESSIONAL QUALITIES
? Excellent communication skills verbal and written
? Excellent analytical skills for presenting business and or technical solutions
? Quickly understands business/process issues and is a good problem solver
? Strong inter-personal skills and is a Team player
? Creates enthusiasm among Team members
? Manages Client expectations effectively
? Possesses solid negotiation and persuasion skills
? Comfortable giving Executive level presentations
EDUCATION
? BA degree from an accredited 4 year institution
? MBA degree preferred
? Minimum of 5 years Business Experience as a Business Analyst, Process Analyst or Business Systems Analyst
Skills:
Skill
Required / Desired
Amount
of Experience
Business Analysis and RFP Writing
Required
5
Years
PM Experience with Integrated Projects
Required
5
Years
MS Word, Outlook , Excel, PowerPoint most current version of all products
Required
5
Years
Knowledge of NJ State and DHS policy
Desired
5
Years
Test scripts, testing and UAT
Required
5
Years
Software Development Life Cycle
Required
5
Years
Report writing using WebFocus, SQL scripts
Desired
Strong Communication Skills
Required
Prior DHS Experience
Highly desired