Complete Description:
The Business Process Re-engineering (BPR) Analyst will be part of the team in support of the re-engineering and upgrade of the DC Department of Corrections’ Offender Management System (OMS). The current OMS is being upgraded from a client-server to a web-based solution. As part of the upgrade, the business processes used by the DC Department of Correction will be evaluated, analyzed and improved to take advantage of the features and functionalities of the new system and capabilities.
The BPR Analyst will assist in work according to a pre-determined work flow and project plan with appropriate activities to produce defined business process reengineering deliverables characterizing the “As-Is” business process. The BPR Analyst will identify opportunities to improve efficiencies and eliminate manual work and unnecessary paper. The BPR Analyst will also collaborate in the development of a “To-Be” business process for the District, and coordinate with the vendor implementing the new OMS. The BPR Analyst will work with front-line workers and all levels of management from Correctional Officers to the Director of the Department.
The BPR Analyst will assist in the development of the specification of core IT system requirements to facilitate the inmate management process, new system screens, management reporting materials, dashboards, and formats, and the drafting of proposed new procedures for the management of the inmate management processes.
Following are some of the key activities:
• Meets with customer and creates designs, uses software tools (e.g. Visio, Word, Excel) to gather requirements, analyze needs, identify risks, propose designs, documents, and carry out analysis.
• Documents existing processes, workflow, and procedures by capturing steps, screens, forms, data fields, actions, etc. in the “As-is” state.
• Lead and facilitate process-related meetings and perform useful interviews with SMEs
• Execute a project plan and provides key deliverables for BPR analysis of offender management from intake to release;
• Works with other District of Columbia agencies and contractors (e.g. Superior Court, District Court, MPD, etc.) to define and document current business processes and lead efforts to analyze, design, and document requirements for “to be” business processes and procedures.
• Analyze data to improve reliability, security, risk management, and integrity.
• Work in close collaboration with colleagues in a fast paced deliverable driven environment to facilitate accurate documentation and translation of business requirements for IT solutions.
• Serve as a liaison between the business (customer) and IT organizations in the development of new IT system requirements.
Behavior Characteristics:
Must be able to meet short-timeline deliverables.
Able to work independently as well as cooperatively as part of various sized teams and with various levels in the organization. Able to work effectively in a fast-paced IT environment with quickly change
Skills:
Skill Required / Desired Amount of Experience Expertise Rating
Analyze business & technical processes
Required 7 Years 3 - Expert
Business Process Reengineering; Business Performance Improvement
Required 7 Years 3 - Expert
Documentation experience in IT specifications, business rules & flow
Required 5 Years 3 - Expert
SDLC including requirements, data interfaces, QA & deployment
Required 5 Years 3 - Expert
Solving bus. & Tech. problems independently, creating innovative solutions
Required 7 Years 3 - Expert
Coordinate multiple schedule and deadlines to deliver on time
Required 6 Years 3 - Expert
Six Sigma certification and experience with SIPOC and DMAIC/DMADV tools
Desired 5 Years 2 - Proficient
Unified Modeling Language
Nice to have 5 Years 2 - Proficient
Troubleshoot and solve complex problems related to analysis, customization of application screens and training end-users effectively
Required 6 Years 3 - Expert
Bachelors Degree
Required