Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in Citi’s Change Team. By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. **Team/Role Overview:** We are looking for a Business Analyst who will contribute to onboarding or change of processes and operational work-flows for internal or client driven projects within Securities Services Operations (SSO) Change Department. This role is critical in helping to shape and drive process and technology change across the Middle Office business. Role requires strong analytical skillset in order to design, test and validate complex solutions and services for our clients and operational teams. Communication and networking skills are essential to effectively cooperate with multiple stakeholders on various seniority levels across Product, Technology, Operations and our Clients. **What you’ll do:** + Perform process analysis and design solutions in response to client or operational needs; + Deliver business requirements, prepare testing plans and execute/oversee testing; + Co-operate closely with business stakeholders in hand with our Product, Technology partners and our clients, whilst ensuring the right infrastructure to align our vision and strategic goals; + Take proactive actions targeted at minimizing and mitigating implementation & projects risk; + Challenge the status quo, display initiative and innovation in coming up with solutions; + Perform root cause analysis of common operational problems; + Manage client and business ad-hoc queries and requirements; + Contribute to project plans that assess resource requirements and timescales for execution to ensure overall project timescales can be met; + Display appropriate involvement in Department initiatives & strategic planning. ​ **What we’ll need from you:** + At least 3 years of experience as Business Analyst in Change Management unit or in operational improvements area (e.g. Lean, reengineering programs); + Experience of working with asset management clients on a variety of investment fund vehicles (e.g. OEICS, Segregated) or Securities Services operations (desirable); + Sound understanding of financial market; + Understanding of BABOK standard and/or IIBA certification is advantageous; + Very good command of English; + Ability to work in fast paced environment under tight contractual deadlines; + Excellent communication and stakeholders management skills, with the ability to communicate to a range of audiences; + Strong analytical skills; + Knowledge of MS Visio, PowerBI and SQL is a definite asset. **What we can offer you:** By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as: + Private Medical Care Program + Life Insurance Program + Pension Plan contribution (PPE Program) + Employee Assistance Program + Paid Parental Leave Program (maternity and paternity leave) + Sport Card + Holidays Allowance + Sport and team recreation activities + Special offers and discounts for employees + Access to an array of learning and development resources + A discretional annual performance related bonus + A chance to make a difference with various affinity networks and charity initiatives Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. **Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.** \#LI-MR1 ------------------------------------------------------ **Job Family Group:** Operations - Core ------------------------------------------------------ **Job Family:** Operations Project Management ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** . View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) . View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.