Overview:

We are seeking a highly motivated and detail-oriented Business Analyst with IT experience to join our growing team. In this role, you will collaborate closely with various stakeholders to analyze business processes, identify inefficiencies, and recommend innovative solutions to optimize operations. You will also work closely with Project Managers and stakeholders to help successfully guide a project from initiation through closure.

Responsibilities:

Gather and analyze business requirements from stakeholders using interviews, workshops, and other techniques

Determine the business analysis deliverables produced, activities performed, work estimates developed, and identify the management tools required to measure the progress of those activities and deliverables

Translate business requirements into functional specifications and technical documentation

Collaborate with cross-functional teams to recommend and guide the implementation of new processes, systems, and solutions

Develop and maintain project plans, timelines, and budgets to ensure successful project delivery

Conduct data analysis to identify trends, patterns, and opportunities for improvement

Develop and maintain strong relationships with stakeholders across the organization

Support the development and implementation of IT solutions, leveraging your IT background

Offer support to Project Managers throughout the project lifecycle by applying soft skills such as conflict resolution, stakeholder management, and communication skills to manage the expectations of the stakeholders

Monitor industry trends and best practices to identify potential areas for improvement

Assist with the creation and delivery of training materials and user documentation

Qualifications:

Bachelor's degree in Business, Computer Science, Information Systems, or a related field

1 year of experience as a Business Analyst, preferably with IT-related experience

Familiarity with business process modeling and requirements gathering methodologies

Strong analytical and problem-solving skills with the ability to think critically and strategically

Excellent written and verbal communication skills, with the ability to effectively interact with both technical and non-technical stakeholders

Strong organizational and time-management skills, with the ability to handle multiple projects simultaneously

Proficiency in Microsoft Office applications, including Excel and Visio

Experience with data visualization tools (e.g., Tableau, Power BI)

Agile and Waterfall project management methodology experience is a plus