A health insurance client is actively hiring for a Business Analyst to join their team in Philadelphia, PA. This person will be responsible for the intake of customer extract file requests and operate as a liaison between the sales and data teams to ensure all inquiries are resolved. Key responsibilities include:
- Verify that the requests received have the necessary documentation/approval.
- Data Entry of the Extract File request into the Request System.
- Balancing/Verification/creating audit trail of Extract File Requests.
- Perform UAT on extract platform as required.
- Document specific customer issues (over/under payments, setup issues, etc.)
- Escalate setup and billing issues to appropriate levels of management.
- Coordinate with Senior, Lead, and Supervisor on resolution of invoice errors.
This is a hybrid onsite role, requiring a 3 day onsite 2 day remote schedule, candidates must be local to PA,DE or NJ state.

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