Job Title: Business Analyst – Process Improvement

Job Location: Arlington, VA

Clearance: TS/SCI



Seeking a detail-oriented and analytical Program Analyst with a

specialization in Process Engineering and Improvement to join our team

in Arlington, VA.



The ideal candidate will have a strong background in analyzing business

processes, identifying areas for improvement, and implementing solutions

to enhance efficiency and effectiveness. This role requires excellent

problem-solving skills, the ability to work collaboratively with

cross-functional teams, and a commitment to continuous improvement.



Key Responsibilities:



Process Analysis:



-Conduct comprehensive reviews of current business processes to identify

inefficiencies, bottlenecks, and areas for improvement.



-Utilize process mapping techniques to visualize workflows and pinpoint

areas that require optimization.



-Engage with stakeholders to gather insights and feedback on existing

processes.



Data Collection:



-Collect quantitative and qualitative data from various sources to

understand process performance.



-Use statistical tools and software to analyze data, identify trends,

and measure process effectiveness.



-Maintain accurate and up-to-date records of data collected for ongoing

analysis.



Solution Development:



-Develop innovative solutions to address identified process

inefficiencies, leveraging industry best practices and methodologies

such as Lean and Six Sigma.



-Create detailed action plans and timelines for implementing process

improvements.



-Collaborate with cross-functional teams to ensure proposed solutions

are feasible and align with organizational goals.



Implementation:



-Lead the execution of process improvement initiatives, coordinating

with relevant departments to ensure smooth implementation.



-Monitor progress and address any issues that arise during the

implementation phase.



-Ensure that changes are integrated seamlessly into existing workflows

with minimal disruption.



Monitoring and Evaluation:



-Continuously monitor the performance of implemented changes to ensure

they achieve the desired outcomes.



-Use key performance indicators (KPIs) to measure the success of process

improvements.



-Conduct regular evaluations and make necessary adjustments to optimize

processes further.



Documentation:



-Create comprehensive documentation for all processes, including

detailed descriptions, flowcharts, and standard operating procedures

(SOPs).



-Maintain an organized repository of all process documentation for easy

access and reference.



-Ensure that documentation is updated regularly to reflect any changes

or improvements.



Collaboration:



-Work closely with various departments, including operations, finance,

and IT, to understand their specific needs and challenges.



-Facilitate workshops and meetings to gather input and foster a

collaborative approach to process improvement.



-Act as a liaison between different teams to ensure alignment and

effective communication.



Training:



-Develop and deliver training programs to educate staff on new processes

and improvements.



-Provide ongoing support and guidance to employees to ensure they

understand and adhere to updated processes.



-Create training materials, such as manuals and guides, to assist with

the onboarding of new processes.



Minimum Requirements:



-Candidates must have an active TS/SCI Security Clearance.



-Bachelor's degree in Program/Project Management, Information Systems,

Business Management, or another related field.



-ITIL (Information Technology Infrastructure Library) Certification.



-7 years of proven experience in process engineering and improvement,

ideally within DoD.



-5+ years in performing process and requirements analysis.



-Proficiency in Microsoft Office suite (Word, Excel, Outlook,

PowerPoint, Visio, Power BI, etc.).



-Proficiency in process mapping and analysis tools/software.



-Familiarity with industry-specific frameworks (ITIL, COBIT 2019, TOGAF,

PMBOK etc.).



-Strong analytical and problem-solving skills.



-Excellent communication and interpersonal skills.



-Ability to work independently and as part of a team.



-Desired Skills & Qualifications:



-Certified Business Process Professional (CBPP).



-Certification in Six Sigma, Lean, or other process improvement

methodologies.



-Project Management Certification (i.e., CAPM, PMP, CSPM).



-Experience with project management software (e.g., MS Project, Jira).



Arena Technical Resources, LLC, (ATR) is an Equal Opportunity Employer

(EOE) who will provide equal employment opportunity to employees and

applicants for employment without regard to race, ethnicity, religion,

color, sex, pregnancy, national origin, age, veteran status, ancestry,

sexual orientation, gender identity or expression, marital status,

family structure, genetic information, or mental or physical disability.