Description Responsibilities: • Work closely with stakeholders to understand business needs and convert them into functional and non-functional requirements. • Evaluate existing mortgage processes, pinpoint inefficiencies, and suggest improvements. • Aid in the implementation and support of mortgage systems such as Loan Origination Systems (LOS) or Customer Relationship Management (CRM) tools. • Carry out system testing, including User Acceptance Testing (UAT), and provide feedback to ensure solutions align with business requirements. • Ensure business processes are in compliance with regulatory requirements like CFPB, RESPA, TILA. • Serve as a bridge between business units, IT teams, and external vendors, facilitating clear and effective communication. • Offer training and support to end-users on new systems or processes. • Develop dashboards and reports to track key performance indicators (KPIs) for mortgage operations. • Analyze data to spot trends and provide actionable insights. • Identify and mitigate risks in mortgage workflows Requirements • Proven experience in Business Analysis is required for this role. • Must have a strong understanding and experience with Loan Origination. • Experience with Mortgage Loan Origination is highly desirable. • A substantial background in the Mortgage Industry is essential. • Ability to identify and define Functional and Non-Functional Requirements is necessary. • Excellent problem-solving skills and analytical thinking are a must. • Candidates should have strong communication skills, both written and verbal. • A bachelor's degree in business, finance, or a related field is preferred. • Proficiency in using business analysis tools and software is expected. • Experience in project management and ability to work with cross-functional teams is beneficial. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .