Boston, MA, 02133, USA
1 day ago
Business Analyst
Description Are you eager to get your foot in the construction industry? A renown firm in Brighton, MA is hiring a temporary contractor for a 2 month long onsite engagement. The role will involve managing customer relations, maintaining accurate records, and resolving inquiries. Schedule: Monday- Friday 8am-5pm. Free Parking provided and accessible by mbta. Responsibilities: • Engage with subcontractors through cold calls and discussions regarding project bids • Maintain and update customer records in the CRM system • Analyze and manage customer credit applications with a numbers-driven approach • Send project plans to subcontractors as per their requests • Use Microsoft Excel and Word to track and document business requirements • Resolve any customer inquiries or issues in a timely manner • Monitor customer accounts and take appropriate actions when necessary • Maintain a strong knowledge of accounting or finance principles to assist in role • Ensure all data and information is kept accurate and up-to-date. Requirements • Proven experience as a Business Analyst in the construction or contractor industry. • Proficient in using CRM systems. • Advanced skills in Microsoft Excel and Microsoft Word. • Demonstrated ability to create and manage Business Requirement Documents. • Strong analytical and problem-solving skills. • Excellent communication and interpersonal skills. • Ability to translate business needs into technical requirements. • Proven experience in project management and business process improvement. • Ability to work collaboratively with stakeholders at all levels. • Detail-oriented with strong organizational skills. • Bachelor's degree in Business Administration, Computer Science, or related field. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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