**9485BR** **Position Title:** Business Analyst **Organization:** Advancement Services and Administration **Job Responsibilities:** + Analyze and document current business processes within the University Advancement division. Identify and present opportunities for process improvements and efficiencies, including short- and long-term solutions. Collaborate with impacted teams and the division’s training and change management leads to outline, rollout, and train on new or adjusted steady-state, end-to-end processes. + Liaise between business and technical teams, facilitating clear and effective communication to align project goals and deliverables. + Collaborate with business and technical stakeholders to gather and define business requirements, then translate into technical requirements with clear acceptance criteria. + Develop and execute test plans to validate the functionality and performance of systems/solutions, ensuring they meet defined requirements and standards. + Conduct post-implementation reviews to ensure systems/solutions meet business needs and objectives. + Develop and run reports to measure business processes and outcomes, supporting data-driven decision-making and continuous improvement initiatives. + Lead small-scale projects from initiation to completion, including managing scope, schedule, timeline, resourcing, risks, communication, and quality. + Stay up to date with industry trends and best practices. + Other duties as assigned. **FLSA Category:** Exempt **Requisition Number:** 9485BR **College/Division:** University Advancement **Required Application Documents:** Cover Letter, Curriculum Vitae or Resume, List of References **Employment Category:** Fulltime **Additional Details:** In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to hr@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. **Required Minimum Education Level:** Bachelors or Equivalent Experience **How To Apply:** In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff . Click the link for search openings and in the keyword search field, enter the title of the position or the BR number. **Wage Band (https://www.rit.edu/fa/humanresources/content/staff-wage-grade-bands) :** 119A **Required Qualifications:** + Five to seven years as a Business Analyst or similar role, preferably with experience in CRM systems and data migration projects. + Communication Skills: Excellent communication and interpersonal skills, with the ability to collaborate cross-functionally, build strong relationships, and effectively engage with stakeholders at all levels. + Analytical Skills: Strong problem solver who seeks out answers to complex questions and sees the relationship between pieces of a system. + Data Literacy: Demonstrated ability to identify, collect, analyze, summarize, and visualize data. + Technical Skills: Excellent in Microsoft Office Suite, process engineering, reporting, creating dashboards, project management tools, and AI tools. Basic conceptual understanding of programming (any language). **Preferred Qualifications:** + Experience in higher education or non-profit sector. + Certification of Capability in Business Analysis (CCBA), Professional Business Analysis (PMI-PBA), or Lean Six Sigma Green/Black Belt. **Department/College Description:** At Rochester Institute of Technology, our mission is to shape the future and improve the world through creativity and innovation. As an engaged, intellectually curious, diverse and socially conscious community, we leverage the power of technology, the arts, and design for the greater good. In the Division of University Advancement at RIT, we are dedicated to advancing this mission by fostering deep and meaningful connections with alumni, parents, friends, and organizations with the goal of increasing the resources available to the university through greater volunteer engagement and increased philanthropic support. As Advancement professionals, we seek support from a variety of investors to ensure a life-transforming RIT education is accessible to the talented students who seek to join us. RIT’s Division of University Advancement (UADV) is committed to diversity, equity and inclusion. We believe the power of diversity enriches all of us by exposing us to a range of ways to understand and engage with each other, our constituents and our broader communities. We are dedicated to developing and implementing best practices to promote even greater diversity through our employee retention and hiring, accessibility, marketing materials, constituent engagement and in pursuit of our philanthropic goals. **What do we believe at RIT?:** Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring. As a member of the RIT community, you'll receive a comprehensive employee benefits package (https://www.rit.edu/humanresources/benefits) that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few). **Work Location:** Hybrid — Remote/On-campus **Job Summary:** University Advancement is seeking a skilled and dynamic Business Analyst to analyze and document current business processes, identify opportunities for improvement, lead the development and rollout of new processes, and create/maintain reports to support data-driven decision making. The ideal candidate will collaborate with stakeholders from across the division and act as a liaison between business and technical teams to ensure solutions align with business goals and foster smooth and successful adoption. **Hourly/Salary Minimum:** 52300 **Hourly/Salary Maximum:** 87600