At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.The Digital Modernization Sector is focused on delivering performance-based IT services and repeatable solutions. Leidos Dig Mod Health IT division is seeking a Business Analyst for a large network services opportunity supporting a Health Agency in Montgomery County, MD. The Business Analyst will be part of a team that supports a multi-faceted large-scale enterprise network. Business analyst are responsible for the analysis and evaluation of user and Customer business problems and the development of system recommendations to meet requirements. Coordination across internal functional groups within the program as well as external vendors and Customers may be required.

Primary Responsibilities

Provide on-site support to the health agency in MD. 

Analyzes current and technical processes to formulate and develop new and modified business information processing systems and identify gaps and improvement opportunities.

Duties include coordinating with business and technology teams to ascertain system requirements, such as program functions, output requirements, input data acquisition, execution of user acceptance, and may coordinate testing and system controls.

Works to achieve key project/program objectives and deliverables within specified contract SLAs and delivery schedules.

Responsible for entire projects or processes spanning multiple technical areas. Manages large projects or processes with moderate impact on the achievement of sub-family results.

Develops solutions to complex technical issues and problems that impact multiple area or disciplines.

Regularly employs ingenuity and creativity to develop new technical solutions and systems to achieve functional objectives.

Communicates with internal team members across multiple areas and client team members. May communicate with parties external to the organization (e.g., sub-contractors, vendors, etc.). Works to influence project/team leaders regarding solution design, process and/or approaches.

Support the creation and delivery of SLA definition, analysis and reporting.

Support the development and delivery of contract deliverable documentation, reports, plans and analysis.

Analyzes and maps the risks, issues with opportunities and proposes mitigation solutions. 

Develop training plans, SOPs, knowledge articles relevant to group technical focus areas.

Research, evaluate, and stay current on emerging tools, techniques, and technologies including cloud services.

Basic Qualifications

BS degree and 8-12 years of relevant experience or Masters 6-10 years relevant experience.

Requires expert knowledge of and ability to apply advanced technical principles, theories, and concepts.

Experience evaluating business needs and requirements to identify appropriate solutions.

Experience applying an iterative approach to project or program delivery; this includes adapting to changing requirements, fostering collaboration, and rapidly delivering high quality solutions.

Understanding the collection, processing, and evaluation of data to generate actionable insights and forecasts for decision making.

Demonstrated ability for oral and written communication with the highest levels of management and delivery of required reports in accordance with formal contractual agreements.

Strong leadership skills in delivering technical presentations and reports for leadership and customer communication.

Experience handling on-call escalation and communication for executive leadership and critical incident management.

Experience executing process improvement for large scale programs.

Must be able to obtain a Public Trust.

Preferred Qualifications

Knowledge of supporting formal change management processes using an ITSM platform such as ServiceNow.

Experience with scripting languages and automation using infrastructure as code.

Experience acting as a deputy to an IT departmental manager, assisting with technical strategy, operational execution, and personnel development.

Demonstrated leadership experience, including task and change delegation within a network operations environment.

Hybrid multi-cloud networking experience.

Active ITIL, Agile, PMP Certification.

Six Sigma Certification

Original Posting Date:2025-02-13

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $89,700.00 - $162,150.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.