**CTG is seeking to fill a Business Analyst ADM position for our client in Tallahassee, FL.** **Location:** Tallahassee, FL **Duration:** 12 months **Duties:** + Develop and disseminate educational materials and resources for child welfare specialists. + Provide training and support to social workers, educators, and other stakeholders on educational best practices and policies. + Work closely with Child Welfare Investigation and Case Management teams to improve processes and outcomes. + Analyze and document business requirements, workflows, and system functionalities related to the Florida Safe Families Network (FSFN) system. + Collaborate with stakeholders to gather and refine requirements for system enhancements and process improvements. + Utilize Agile methodologies to manage project tasks and ensure timely completion. + Assist in testing, troubleshooting, and validating system updates or changes. **Skills:** + Strong understanding of Child Welfare Investigation and Case Management practices. + Familiarity with the Florida Safe Families Network (FSFN) system. + Experience in developing training materials and providing professional training sessions. + Proficiency in JIRA for issue tracking and Agile project management methodologies. + Strong analytical, problem-solving, and documentation skills. + Knowledgeable about local child welfare processes across the state of Florida. **Experience:** + Previous field experience with Child Welfare Investigation and Case Management. + Experience developing and delivering educational resources and training for child welfare professionals. + Hands-on experience working with JIRA and Agile methodologies is a plus. **Education:** + Bachelor’s degree in Social Work, Business Administration, Information Systems, or a related field preferred. Equivalent work experience may be considered. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. **To Apply:** To be considered, please apply directly to this requisition using the link provided. For additional information, please contact **Jamie Robinson at** **Jamie.Robinson@ctg.com** . Kindly forward this to any other interested parties. Thank you! **About CTG** CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com . Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.