Kforce has a client in Juno Beach, FL that is seeking a Business Analyst - Deal Processing Platform. Summary: We are seeking a motivated Business Analyst to join our Commercial Operations & Strategy team. The ideal candidate will play a pivotal role in enhancing our deal processing and CRM platforms used by our energy marketing business unit to sell power and gas across various markets in the US. This role requires a candidate who is detail-oriented, has strong analytical skills, and excels in a collaborative environment. Responsibilities: * Work closely with stakeholders, including Product Owners, Sales, Pricing, and Operations teams, to gather and document business requirements * Create and refine user stories in the product backlog to align with business goals and project timelines. Work with product owner to prioritize user stories according to business needs * Develop and execute test cases and test scenarios to validate that the functionality meets business requirements * Collaborate with QA teams to ensure comprehensive test coverage and resolve defects promptly * Conduct UAT (User Acceptance Testing) and gather feedback to ensure that the platform meets user expectations * Develop training materials, user guides, and documentation to support the onboarding and ongoing education of sales teams * Conduct training sessions and workshops to ensure the sales team is proficient in using the deal processing platform * Provide ongoing support to users, answering questions, and troubleshooting issues related to the platform * Identify areas for process improvements and system enhancements based on user feedback and data analysis