Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.

The Global Production Studio (GPS) at Amazon Entertainment is an operationally-driven team of designers, producers, QA specialists and operations managers responsible for creating and delivering high volumes of digital assets. GPS is seeking an analytical and results-oriented Business Analyst to help shape the future of our partners. This is an exciting time to join, as we scale our coverage of international content, while maintaining a high bar for timeliness and quality.

As a Business Analyst, you will help develop analytic solutions to drive deep dives, provide insights into operational health, and develop key KPI's from scratch. You will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide. You will own creation and management of large datasets, reports, dashboards and data pipelines. You will interact with internal program, product owners and technical teams to gather requirements, structure scalable and data-oriented solutions, and gain a deep understanding of key datasets. You will design, implement and drive adoption of new analytic technologies and solutions and promote industry standard best practices. You will be responsible to tune query performance against large and complex data sets. You will help translate analytics insights into concrete, actionable recommendations for business or product improvement. If this sounds exciting to you, please read on.

Key job responsibilities
- Work on data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.
- Retrieve and analyze large sets of data using Excel, SQL, and other data management systems.
- Design and implement reporting solutions to enable stakeholders to manage the business and make effective decisions.
- Take ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.
- Build and managing related key performance indicators (KPI's) to measure, control, and benchmark reporting processes.
- Monitor existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.
- Support cross-functional teams on the day-to-day execution of the existent program implementation.